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Self-Storage Key of Knowledge: Ownership Kit [USB Drive]

Fri, 28 Jan 2022 17:46:12 GMT

Designed to increase business profitability, this USB drive contains an essential set of written and recorded training materials on self-storage auditing, marketing, operations and revenue management.

READ FIRST! There are three USB drive products available in the “Self-Storage Keys of Knowledge” series. SOME CONTENT IS DUPLICATED between the three offerings. To see a detailed breakout of key contents and choose the best fit for your individual needs, please view this side-by-side comparison chart.

Creator: Bob Copper, Owner, Self Storage 101
Platform: USB Drive (USPS Shipping Required)
File Formats: PDF, PowerPoint, Windows Media, Word

NOTE: Please allow up to three business days for the processing of your order.

Self-Storage Key of Knowledge: Ownership Kit
Hands-on self-storage owners are tasked with having knowledge of all facets of the business while keeping a sharp eye on expenses and operational efficiencies. This USB drive contains an essential set of written and recorded training materials designed to help independent owners increase the production and profitability of their storage business.

Materials include:

Auditing

“Conducting an Effective Facility Audit and Operational Review” presentation and video
Site audit checklist/worksheet

Marketing

“Cost Effective Marketing” presentation slides
“Marketing 101: Turning Smart Marketing into Higher Profits” presentation slides

Facility Operation

“Managing a Self Storage Facility” book
“Complete Self Storage Handbook” book
Owner-operator leadership workshop presentation slides and workbook
“Effectively Owning and Operating a Self Storage Facility” presentation slides
“Giving Your Self Storage Facility a Tune-Up” presentation slides
“Managing a Self Storage Facility Effectively and Professionally” presentation slides
“Self Storage 101: Best Practices for Success” presentation slides
“Self Storage Due Diligence, Ownership & Development” presentation slides

Revenue Management

“Revenue Management 101: Using Effective Techniques to Increase Revenues and Asset Value” book
Presentations on increasing profits and ancillary income

About the Creator
Bob Copper is owner and partner in charge of Self Storage 101, an industry consulting firm specializing in operational improvement, training, audits, feasibility and market studies, and due diligence. He's also founder of Copper Storage Management, a third-party management company that specializes in automated self-storage operation. As a prominent consultant, author, speaker and trainer, Bob has worked with hundreds of self-storage owners, operators and managers to develop strategies for operational improvement, revenue growth and value enhancement. As a self-storage owner himself, he also has a unique perspective that relates to working with other operators.

Self-Storage Key of Knowledge: Manager-Training Kit [USB Drive]

Thu, 20 Jan 2022 16:34:20 GMT

This USB drive contains an essential set of written and recorded training materials designed to train self-storage managers on collections, customer service, facility management and sales.

Creator: Bob Copper, Owner, Self Storage 101
Platform: USB Drive (USPS Shipping Required)
File Formats: PDF, PowerPoint, Windows Media, Word

NOTE: Please allow up to three business days for the processing of your order.

Self-Storage Key of Knowledge: Manager-Training Kit
Successful self-storage businesses begin with the facility manager, who must be the face of the operation and serve as property manager, collections agency, customer-service department and salesperson. This USB drive contains an essential set of written and recorded training materials designed to help managers increase the efficiency and profitability of a storage business. The handy USB drive includes:

Collections

“Collections 101: Using Effective Collections Techniques to Increase Revenue and Profits” video
“Effective Collection Techniques Without Sacrificing Customer Service” presentation slides
“Self Storage Auctions” presentation slides

Customer Service

“Customer Service 101: Using Common Sense to Provide Superior Customer Service” presentation and video
“Handling Difficult Customers” tip sheet

Facility Management

“Managing a Self Storage Facility” book
Article on effective time-management training

Sales

“Sales 101: Turn More Prospects Into Tenants” presentation and training video
“Rent More Space with Effective Phone Sales Skills” workbook
“Price Stalls” tip sheet
“NOT Renting Space Is an Expensive Proposition” article
“Using the ‘Yes or Yes’ Sales Technique” presentation slides

Self-Storage Key of Knowledge: The Complete Facility-Operation Kit [USB Drive]

Thu, 20 Jan 2022 16:32:47 GMT

This USB drive contains a comprehensive set of written and recorded training materials on self-storage auditing, collections, customer service, marketing, facility operation, revenue management and sales.

Creator: Bob Copper, Owner, Self Storage 101
Platform: USB Drive (USPS Shipping Required)
File Formats: PDF, PowerPoint, Windows Media, Word

NOTE: Please allow up to three business days for the processing of your order.

Self-Storage Key of Knowledge: The Complete Facility-Operation Kit
Running an effective and efficient self-storage operation has many complexities, from training staff to facility auditing, sales, customer service and revenue management. This USB drive contains a comprehensive set of written and recorded training materials designed to help operators increase the production and profitability of their storage facilities. The handy USB drive contains:

Auditing

“Conducting an Effective Facility Audit and Operational Review” presentation and video
Site audit checklist/worksheet

Collections

“Collections 101: Using Effective Collections Techniques to Increase Revenue and Profits” video
“Effective Collection Techniques Without Sacrificing Customer Service” presentation slides
“Self Storage Auctions” presentation slides

Customer Service

“Customer Service 101: Using Common Sense to Provide Superior Customer Service” presentation and video
“Handling Difficult Customers” tip sheet

Marketing

“Cost Effective Marketing” presentation slides
“Marketing 101: Turning Smart Marketing into Higher Profits” presentation slides

Facility Operation and Ownership

Customizable “Self Storage Facility Operations Manual” book
Customizable “Self Storage Employee Handbook” book
“Managing a Self Storage Facility” book
“Complete Self Storage Handbook” book
Owner-operator leadership workshop presentation slides and workbook
“Effectively Owning and Operating a Self Storage Facility” presentation slides
“Managing a Self Storage Facility Effectively and Professionally” presentation slides
“Self Storage Due Diligence, Ownership & Development” presentation slides
Article on effective time-management training

Revenue Management

“Revenue Management 101: Using Effective Techniques to Increase Revenues and Asset Value” book
Presentations on increasing profits and ancillary income

Sales

“Sales 101: Turn More Prospects Into Tenants” presentation and training video
“Price Stalls” tip sheet
“NOT Renting Space Is an Expensive Proposition” article
“Using the ‘Yes or Yes’ Sales Technique” presentation slides