Streaming Video

Total Self-Storage Solutions 2024 Education Video Package

Mon, 27 May 2024 17:34:04 GMT

Get 42 seminars addressing the full spectrum of self-storage: development, construction, investment, ownership, management, marketing, technology and more. Enjoy significant savings!

Format: Streaming video
Duration: Approximately 40 hours

Total Self-Storage Solutions 2024 Education Video Package
Streaming video is now available in discount packages! Now you can get all 42 sessions from the Big Picture, Building, Innovation, Investing, Management and Ownership education tracks at the 2024 Inside Self-Storage World Expo in one convenient bundle.
This product offers significant savings off the individual video prices and features self-storage experts discussing important topics related to development, construction, customer experience, investment, ownership, management, marketing, technology, legal issues and more. It includes the following videos:

Big Picture

Rock of Ages: How Generational Change Is Influencing All Aspects of the Self-Storage Industry
2024 Construction Outlook: Understanding Today’s Trends and Their Long-Term Implications
The 5 Greatest Threats Facing Self-Storage Today (and What to Do About Them)
Legal Horizons: What to Look for on the Self-Storage Liability Landscape
Self-Storage Data Dump: Analytical Insights to Help You Elevate Your Operation
The Heat Is On! The Impact of Global Warming on Self-Storage
Blazing New Trails: Self-Storage Business Improvements You Can Make, Simply by Avoiding These Mistakes

Building

Customer-Centric Self-Storage Design: Balancing Cost With a Winning Outcome
Protect Yourself Before You Wreck Yourself: Understanding the Self-Storage Construction Contract
Less-Extreme Makeover, Self-Storage Edition: How to Give Your Aged Facility a New Edge
Sustainability in Self-Storage Construction: What It Really Means and How to Achieve It
Change Order! How to Manage Self-Storage Project Modifications With Fairness and Finesse
IBC Code Impact: What the Latest Changes Mean for Your Self-Storage Development
The Self-Storage Zoning Game Has Changed! Here’s How You Can Still Play and Win

Innovation

Harnessing the Power of AI to Boost Your Self-Storage NOI
Designing Customer-Centric Self-Storage Experiences for Today’s Competitive Market
10X Your Productivity! Leveraging Automation in Self-Storage Operation
Self-Storage SEO 2024: Your Marketing Blueprint for a Cookie-Free Future
Beyond Dynamic Pricing: Technology-Driven Revenue Management for Self-Storage
Monitor, Study, Convert: Combining Tech and Data to Improve Your Self-Storage Business
The Truth About Remote Management: Self-Storage Experts Share the Deets

Investing

Money, Mindset, Momentum … How to Get Started and Grow Fast in Self-Storage Investing
Raising Funds: Scaling Your Self-Storage Business Through OPM (Other People’s Money)
Advanced Self-Storage Feasibility: Metrics You May Be Missing, Plus What the Numbers Won't Tell You
Money Matters: What the Banking Credit Crunch and High Interest Rates Mean for the Self-Storage Industry
A New Investor’s Guide to Securing a Self-Storage Loan
Outside the Self-Storage Box: Creative Ways to Expand Your Portfolio
The Power of Relationship Capital: Leveraging Your Personal Brand to Find and Close Self-Storage Deals

Management

Do or Die: Things Self-Storage Managers Must Do to Make Ownership Happy and Get PAID
Delivering Personal Sales and Service in a Remote Self-Storage Environment
Adapting to Modern-Day Self-Storage Operation: Next-Level Insights for Experienced Managers
Self-Storage Young Guns: Career Innovation and Planning in Today’s Corporate-Forward Industry
Simple DIY Marketing Strategies for Self-Storage Managers
Community Involvement and Self-Storage Success: The Why and How of Grassroots Engagement
Maintenance Matters: How to Keep Your Self-Storage Site Looking and Functioning Its Best

Ownership

DIY Business Intelligence for Self-Storage: Tools You Can Create and Use on Your Own
Improving Self-Storage Income and Value, Whether You Intend to Buy, Sell or Hold
Getting More of What You Want (and Less of What You Don’t) From Your Self-Storage Team
Insurance Insanity! What’s Happening to Your Coverage, Plus Solutions to Offset Costs and Risk
Operating Boat/RV Storage … It Ain’t the Same Business Model as Self-Storage!
Self-Storage Marketing Playbook: A Guide for Facility Owners
Averting Missed Opportunity: Things You Must Keep in Mind to Maximize Self-Storage Profitability

For more detailed descriptions, please refer to the individual product pages.

Self-Storage Operator Essentials 2024 Education Video Package

Mon, 27 May 2024 17:39:41 GMT

Get 28 education sessions that address important aspects of self-storage facility operation. This discount bundle addresses issues of sales, service, marketing, revenue, staffing, technology, legal and more.

Format: Streaming video
Duration: Approximately 23 hours

Self-Storage Operator Essentials 2024 Education Video Package
Streaming video is now available in discount packages! Now you can get 28 sessions from the Big Picture, Innovation, Management and Ownership Tracks at the 2024 Inside Self-Storage World Expo in one convenient bundle. This product offers significant savings off the individual video prices and features self-storage experts discussing important topics related to facility operation including sales, customer service, marketing, revenue management, staffing, technology, legal compliance and more. It includes:

Big Picture

Rock of Ages: How Generational Change Is Influencing All Aspects of the Self-Storage Industry
2024 Construction Outlook: Understanding Today’s Trends and Their Long-Term Implications
The 5 Greatest Threats Facing Self-Storage Today (and What to Do About Them)
Legal Horizons: What to Look for on the Self-Storage Liability Landscape
Self-Storage Data Dump: Analytical Insights to Help You Elevate Your Operation
The Heat Is On! The Impact of Global Warming on Self-Storage
Blazing New Trails: Self-Storage Business Improvements You Can Make, Simply by Avoiding These Mistakes

Innovation

Harnessing the Power of AI to Boost Your Self-Storage NOI
Designing Customer-Centric Self-Storage Experiences for Today’s Competitive Market
10X Your Productivity! Leveraging Automation in Self-Storage Operation
Self-Storage SEO 2024: Your Marketing Blueprint for a Cookie-Free Future
Beyond Dynamic Pricing: Technology-Driven Revenue Management for Self-Storage
Monitor, Study, Convert: Combining Tech and Data to Improve Your Self-Storage Business
The Truth About Remote Management: Self-Storage Experts Share the Deets

Management

Do or Die: Things Self-Storage Managers Must Do to Make Ownership Happy and Get PAID
Delivering Personal Sales and Service in a Remote Self-Storage Environment
Adapting to Modern-Day Self-Storage Operation: Next-Level Insights for Experienced Managers
Self-Storage Young Guns: Career Innovation and Planning in Today’s Corporate-Forward Industry
Simple DIY Marketing Strategies for Self-Storage Managers
Community Involvement and Self-Storage Success: The Why and How of Grassroots Engagement
Maintenance Matters: How to Keep Your Self-Storage Site Looking and Functioning Its Best

Ownership

DIY Business Intelligence for Self-Storage: Tools You Can Create and Use on Your Own
Improving Self-Storage Income and Value, Whether You Intend to Buy, Sell or Hold
Getting More of What You Want (and Less of What You Don’t) From Your Self-Storage Team
Insurance Insanity! What’s Happening to Your Coverage, Plus Solutions to Offset Costs and Risk
Operating Boat/RV Storage … It Ain’t the Same Business Model as Self-Storage!
Self-Storage Marketing Playbook: A Guide for Facility Owners
Averting Missed Opportunity: Things You Must Keep in Mind to Maximize Self-Storage Profitability

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the Total Self-Storage Solutions 2024 Education Video Package.

Self-Storage Builder/Investor Essentials 2024 Education Video Package

Mon, 27 May 2024 17:42:09 GMT

Get 21 seminars that address important aspects of self-storage investing and development. This discount bundle offers insight to planning, building and design as well as real estate trends, finance and more.

Format: Streaming video
Duration: Approximately 18 hours

Self-Storage Builder/Investor Essentials 2024 Education Video Package
Streaming video is now available in discount packages! Now you can get 21 sessions from the Building and Investing education tracks at the 2024 Inside Self-Storage World Expo in one convenient bundle. This product offers significant savings off the individual video prices and features self-storage experts discussing important topics related to investing, development and construction. It includes:

Big Picture

Rock of Ages: How Generational Change Is Influencing All Aspects of the Self-Storage Industry
2024 Construction Outlook: Understanding Today’s Trends and Their Long-Term Implications
The 5 Greatest Threats Facing Self-Storage Today (and What to Do About Them)
Legal Horizons: What to Look for on the Self-Storage Liability Landscape
Self-Storage Data Dump: Analytical Insights to Help You Elevate Your Operation
The Heat Is On! The Impact of Global Warming on Self-Storage
Blazing New Trails: Self-Storage Business Improvements You Can Make, Simply by Avoiding These Mistakes

Building

Customer-Centric Self-Storage Design: Balancing Cost With a Winning Outcome
Protect Yourself Before You Wreck Yourself: Understanding the Self-Storage Construction Contract
Less-Extreme Makeover, Self-Storage Edition: How to Give Your Aged Facility a New Edge
Sustainability in Self-Storage Construction: What It Really Means and How to Achieve It
Change Order! How to Manage Self-Storage Project Modifications With Fairness and Finesse
IBC Code Impact: What the Latest Changes Mean for Your Self-Storage Development
The Self-Storage Zoning Game Has Changed! Here’s How You Can Still Play and Win

Investing

Money, Mindset, Momentum … How to Get Started and Grow Fast in Self-Storage Investing
Raising Funds: Scaling Your Self-Storage Business Through OPM (Other People’s Money)
Advanced Self-Storage Feasibility: Metrics You May Be Missing, Plus What the Numbers Won't Tell You
Money Matters: What the Banking Credit Crunch and High Interest Rates Mean for the Self-Storage Industry
A New Investor’s Guide to Securing a Self-Storage Loan
Outside the Self-Storage Box: Creative Ways to Expand Your Portfolio
The Power of Relationship Capital: Leveraging Your Personal Brand to Find and Close Self-Storage Deals

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the Total Self-Storage Solutions 2024 Education Video Package.

Self-Storage Big Picture 2024 Education Video Package

Mon, 27 May 2024 17:44:17 GMT

Get insight to the self-storage big picture. This seven-session track of seminars delves into the trends, challenges, data and advice that are shaping the industry today.

Format: Streaming video
Duration: Approximately 6 hours

Self-Storage Big Picture Education Video Package
Streaming video is now available in discount packages! Get all seven sessions from the Big Picture education track at the 2024 Inside Self-Storage World Expo in one convenient bundle. This product offers significant savings off the individual video prices and features experts discussing topics important looking ahead in your business. It includes:

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Builder/Investor Essentials 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package

Self-Storage Building 2024 Education Video Package

Mon, 27 May 2024 17:47:25 GMT

Get seven education sessions that address critical aspects of self-storage construction and development. This discount bundle offers insight to design, zoning, contracts, renovations, building codes and more.

Format: Streaming video
Duration: Approximately 6 hours

Self-Storage Building 2024 Education Video Package
Streaming video is now available in discount packages! Now you can get all seven sessions from the Building Track at the 2024 Inside Self-Storage World Expo in one convenient bundle. This product offers significant savings off the individual video prices and features self-storage experts discussing issues that are important to developers, investors and owners. It includes:

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Builder/Investor Essentials 2024 Education Video Package

Self-Storage Innovation 2024 Education Video Package

Mon, 27 May 2024 17:49:35 GMT

et seven education sessions focused on self-storage innovation. This discount bundle offers insight to technology trends, automation, software, security and more.

Format: Streaming video
Duration: Approximately 6 hours

Self-Storage Innovation 2024 Education Video Package
Streaming video is now available in discount packages! Now you can get all seven sessions from the Innovation Track at the 2024 Inside Self-Storage World Expo in one convenient bundle. This product offers savings off the individual video prices and features self-storage experts discussing issues that are important to facility operators attempting to succeed in an increasingly innovative and technologically evolving landscape. It includes:

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package

Self-Storage Investing 2024 Education Video Package

Mon, 27 May 2024 17:51:44 GMT

Get seven education sessions focused on self-storage investment. This discount bundle offers insight to finance strategies and applications, real estate trends, portfolio expansion and more.

Format: Streaming video
Duration: Approximately 6 hours

Self-Storage Investing 2024 Education Video Package
Streaming video is now available in discount packages! Now you can get all seven sessions from the Investing Track at the 2024 Inside Self-Storage World Expo in one convenient bundle. This product offers significant savings off the individual video prices and features experts discussing topics important to self-storage investors. It includes:

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Builder/Investor Essentials 2024 Education Video Package

Self-Storage Management 2024 Education Video Package

Mon, 27 May 2024 17:54:56 GMT

Get seven education sessions focused on self-storage facility management. This discount bundle offers insight into revenue management, marketing, collections, add-on profit centers, career growth and more.

Format: Streaming video
Duration: Approximately 6 hours

Self-Storage Management 2024 Education Video Package
Streaming video is now available in discount packages! Now you can get all seven sessions from the Management education track at the 2024 Inside Self-Storage World Expo in one convenient bundle. This product offers savings off the individual video prices and features self-storage experts discussing issues that are important to facility managers. It includes:

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package

Self-Storage Ownership 2024 Education Video Package

Mon, 27 May 2024 17:57:58 GMT

Get seven education sessions focused on self-storage business ownership. This discount bundle offers insight to net operating income, data and performance, marketing, online visibility, revenue, and more.

Format: Streaming video
Duration: Approximately 6 hours

Self-Storage Ownership 2024 Education Video Package
Streaming video is now available in discount packages! Now you can get all seven sessions from the Ownership Track at the 2024 Inside Self-Storage World Expo in one convenient bundle. This product offers savings off the individual video prices and features self-storage experts discussing issues that are important to facility owners. It includes:

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package

Rock of Ages: How Generational Change Is Influencing All Aspects of the Self-Storage Industry

Mon, 27 May 2024 14:25:40 GMT

This forward-looking panel provides insight from self-storage experts as they shed light on key cost-related issues and their potential impact on building in 2024 and into the foreseeable future.

Speaker: Dallas Cothrum, President, Masterplan
Format: Streaming video
Duration: Approximately 50 minutes

Rock of Ages: How Generational Change Is Influencing All Aspects of the Self-Storage Industry
Generational change shapes American buying habits, which impacts not only the future of our communities but the success of all businesses, including self-storage facilities. This session will examine how the shift from Baby Boomers to Millennials and Generation Z is impacting everything from real estate to local politics, and in turn, operational decision-making. Understanding these trends will help you excel in the now while preparing for tomorrow.

You'll learn:

Why it’s important to understand the habits of each generation as a customer segment
Why market demand is often inconsistent with political will
The impact of elected officials who are swayed by the preferences of their generational cohort
Homebuying trends among young professionals and what they mean for self-storage
The habits of aging Baby Boomers, and why understanding them is critically important

This product is also included as part of the following discount packages

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Big Picture 2024 Education Video Package
Self-Storage Builder/Investor Essentials 2024 Education Video Package

Customer-Centric Self-Storage Design: Balancing Cost With a Winning Outcome

Mon, 27 May 2024 15:22:36 GMT

Learn ways to ensure a successful self-storage project design through effective budgeting and scheduling while focusing on what matters most—attracting and retaining tenants.

Speaker: David Harvey, CEO and Operations Manager, GYS General Contracting
Format: Streaming video
Duration: Approximately 50 minutes

Customer-Centric Self-Storage Design: Balancing Cost With a Winning Outcome
Between sky-high building expenses, a struggling labor market and the cost of a construction loan, some self-storage developments may seem out of reach in the current market. This puts tremendous emphasis on having a cost-efficient, fast-paced strategy. In this session, we’ll discuss ways to ensure a successful project through effective budgeting and scheduling while focusing on what matters most—attracting and retaining tenants.

You'll learn:

The building components to watch to control your budget
The owner’s role in guiding the design as well as pricing efforts
The major design aspects that’ll help you attract and retain tenants
How to ensure a successful construction-management process
Specific aspects of the current construction climate

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Builder/Investor Essentials 2024 Education Video Package
Self-Storage Building 2024 Education Video Package

Harnessing the Power of AI to Boost Your Self-Storage NOI

Mon, 27 May 2024 16:06:27 GMT

Explore the positive impact of artificial intelligence (AI) through examples from early adopters within the self-storage industry and discover ways that AI can optimize your business.

Speaker: Eppie Vojt, Chief Artificial Intelligence Officer, Storable
Format: Streaming video
Duration: Approximately 50 minutes

Harnessing the Power of AI to Boost Your Self-Storage NOI
As artificial intelligence (AI) dominates headlines across numerous industries, many self-storage operators are looking to harness its power to boost efficiency and revenue. Our presenter will explore the positive impacts through best-in-class examples from early adopters within the industry. They’ll demonstrate ways AI can reshape how you perceive, manage and optimize your facilities.

You'll learn:

How AI can help improve efficiency and reduce costs
How technology and tools can enhance the tenant experience
How AI could revolutionize demand forecasting and revenue optimization
The ROI of AI through best-in-class industry examples
The future of AI in self-storage and its potential industry impact

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Innovation 2024 Education Video Package

Money, Mindset, Momentum … How to Get Started and Grow Fast in Self-Storage Investing

Mon, 27 May 2024 16:25:27 GMT

Our presenter shares several keys to kickstarting and scaling a self-storage venture and insight for prioritizing your time and energy, so you can create your own roadmap to success.

Speaker: Cameron Barsanti, Owner/Operator, StorageLife
Format: Streaming video
Duration: Approximately 50 minutes

Money, Mindset, Momentum … How to Get Started and Grow Fast in Self-Storage Investing
There are several keys to kickstarting and scaling a self-storage venture, and our presenter shares them in this session for industry investors of all levels. He’ll explain from personal experience how to find partners and mentors as well as source good deals. He’ll also share insight for prioritizing your time and energy, so you can create your own roadmap to success.

You'll learn:

How to get started and propel your investment success
Why deal flow is crucial and how to create it
Why accountability is a must
The importance of mindset and tips for staying positive
How to generate and sustain momentum to exceed your goals

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Builder/Investor Essentials 2024 Education Video Package
Self-Storage Investing 2024 Education Video Package

Do or Die: Things Self-Storage Managers Must Do to Make Ownership Happy and Get PAID

Mon, 27 May 2024 16:40:20 GMT

If you’re a self-storage manager, your goal is to make money. Learn things you can do to ensure a more profitable business, which will please your owner and put more money in everyone’s pocket.

Speakers: Anne Ballard, President of Marketing, Training and Developmental Services; Lou Barnholdt, Vice President of Sales and Development; Sarah Beth Johnson, Vice President of Sales and Development; and Stacie Maxwell, Vice President of Marketing and Training, Universal Storage Group
Format: Streaming video
Duration: Approximately 50 minutes

Do or Die: Things Self-Storage Managers Must Do to Make Ownership Happy and Get PAID
If you’re a self-storage manager, your ultimate goal is to make money—for yourself as well your company. But in our highly competitive industry, this can be easier said than done. Our presenters will share their unique insights after working at all levels of facility operation. They’ll share things you can do to ensure a more profitable business, which will please your owner and put more money in everyone’s pocket.

You'll learn:

Why property maintenance matters and efficiencies you can employ
Why it’s critical to keep your website current and how to do it
How to watch your market, adjust your street rates and know your competition
Why you should “always be marketing” and how to achieve your goals
Why ancillary services matter and how you sell them to improve revenue

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Management 2024 Education Video Package

DIY Business Intelligence for Self-Storage: Tools You Can Create and Use on Your Own

Mon, 27 May 2024 16:56:14 GMT

Our presenter will teach you how to develop a set of business-analytic tools that allow you to organize and track store statistics and trends. He’ll discuss key data points to watch and how to use this intel.

Speaker: Stephen Mirabito, President, StoragePro Management Inc.
Format: Streaming video
Duration: Approximately 50 minutes

DIY Business Intelligence for Self-Storage: Tools You Can Create and Use on Your Own
Self-storage management software is a treasure trove of knowledge, but many operators are unsure how to tap into it or lack the resources to implement and use it. Our presenter will teach you how to develop a set of business-analytic tools using Microsoft Excel that allow you to organize and track store statistics and trends. He’ll discuss key data points to watch and how to use this intel to improve your operation.

You'll learn:

How to pull analytical data from your property-management software
Business-analysis tools you can build yourself in Microsoft Excel
Key data points to monitor and use for operational improvement
How to identify critical trends, including potential risk
How to improve revenue growth and asset value

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Ownership 2024 Education Video Package

2024 Construction Outlook: Understanding Today’s Trends and Their Long-Term Implications

Mon, 27 May 2024 14:27:47 GMT

This forward-looking panel provides insight from self-storage experts as they shed light on key cost-related issues and their potential impact on building in 2024 and into the foreseeable future.

Moderator: Katherine D’Agostino, Sensei, Self-Storage Ninjas
Panelists: Ted Culbreth, Vice President of Business Development, SBS Construction; David Langendorfer Jr., Developer, Signature Storage Investments; Jamie Lindau, Self-Storage Development Expert, Trachte Building Systems
Format: Streaming video
Duration: Approximately 50 minutes

2024 Construction Outlook: Understanding Today’s Trends and Their Long-Term Implications
This forward-looking panel session will do a deep dive into construction trends in relation to self-storage and boat/RV storage. Get insight from industry experts, including developers, contractors and investors, as they shed light on key cost-related issues and their potential impact on self-storage building in 2024 and into the foreseeable future.

You'll learn:

Solutions to continued supply-chain challenges
Innovation in building materials and technology
The impact of labor-market dynamics
Development costs for self-storage vs. boat/RV projects
How to mitigate construction-cost risks

This product is also included as part of the following discount packages:

Protect Yourself Before You Wreck Yourself: Understanding the Self-Storage Construction Contract

Mon, 27 May 2024 15:25:51 GMT

Every self-storage project requires a construction contract that protects all parties. Learn about the vital parts of an agreement and how to use mutually beneficial language for everyone involved.

Speaker: Aaron Saunders, President, Spartan Construction Management
Format: Streaming video
Duration: Approximately 50 minutes

Protect Yourself Before You Wreck Yourself: Understanding the Self-Storage Construction Contract
Every self-storage project requires a solid construction contract that protects all parties, including the developer, owner and contractor. It’s imperative to understand the critical sections outlined in this legal document and possible risks to you and your business. In this informative session, you’ll learn about the vital parts of such an agreement and how to use mutually beneficial language for everyone involved.

You'll learn:

Contract structures and how to select the best option for your project
Top 12 contract sections and where the risks lie
How your contractor views each of these sections
What you as an owner may be responsible for as part of your agreement
How overcommunication between you and your contractor will help lead to a successful project

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Builder/Investor Essentials 2024 Education Video Package
Self-Storage Building 2024 Education Video Package

Designing Customer-Centric Self-Storage Experiences for Today’s Competitive Market

Mon, 27 May 2024 16:09:12 GMT

Get practical insight to the modern self-storage consumer and effective strategies for designing customer-centric experiences online. Learn to increase satisfaction and brand loyalty!

Speaker: Cameron Urry, Senior Vice President of Product and Marketing, Storage360
Format: Streaming video
Duration: Approximately 50 minutes

Designing Customer-Centric Self-Storage Experiences for Today’s Competitive Market
As customers become more tech-driven and their needs and expectations evolve, self-storage operators must adopt new ways to attract and retain tenants. In this session, you’ll get practical insight to the modern consumer and effective strategies for designing customer-centric experiences. Discover how personalization, convenience and user-friendly interfaces can increase satisfaction and brand loyalty.

You'll learn:

The evolving expectations and needs of modern consumers
Best practices for designing customer-centric experiences
Factors that enhance customer satisfaction and loyalty
The importance of empathetic design, journey mapping and user research
Successful case-study examples in self-storage

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Innovation 2024 Education Video Package

Raising Funds: Scaling Your Self-Storage Business Through OPM (Other People’s Money)

Mon, 27 May 2024 16:27:37 GMT

Our presenter will provide the knowledge you need to successfully cultivate funds the right way from eager investors. Learn to build your empire through other people’s money (OPM)!

Speaker: Tom Dunkel, Chief Investment Officer, Belrose Storage Group
Format: Streaming video
Duration: Approximately 50 minutes

Raising Funds: Scaling Your Self-Storage Business Through OPM (Other People’s Money)
Looking to grow your self-storage portfolio? How will you do it? While raising capital from private investors can provide the fuel to scale your business, there are still many barriers to overcome. Our presenter will provide the knowledge you need to successfully cultivate funds the right way from eager investors. Learn to build your empire through other people’s money (OPM)!

You'll learn:

The benefits of pursuing outside investment
How to leverage your network to grow
Three critical things to know about raising capital
Capital-raising mistakes to avoid
Legal considerations of raising self-storage capital

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Builder/Investor Essentials 2024 Education Video Package
Self-Storage Investing 2024 Education Video Package

Delivering Personal Sales and Service in a Remote Self-Storage Environment

Mon, 27 May 2024 16:43:00 GMT

Our presenter will focus on two of the most important aspects of remote managed properties: sales and service. He’ll delve into ways to improve phone transactions, leads, the customer experience, and more.

Speaker: Frank Certo, Senior Vice President of Operations, The Storage Mall Management Group
Format: Streaming video
Duration: Approximately 50 minutes

Delivering Personal Sales and Service in a Remote Self-Storage Environment
Remotely managed self-storage properties are all the rage these days; but while a hub-and-spoke or fully remote business model can be successful, it comes with unique challenges. Our presenter will focus on two of the most important aspects of this operation type: sales and service. He’ll delve into ways to improve phone transactions, generate and close more online leads, provide a superior experience to customers, and more.

You'll learn:

Ways to generate sales leads for your remotely managed property
How to sell your inventory over the phone
How to convert digital leads to real-world rentals
How to upsell to online customers
Ways to improve customer retention, even without onsite staff

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Management 2024 Education Video Package