Sales and Service

Total Self-Storage Solutions 2024 Education Video Package

Mon, 27 May 2024 17:34:04 GMT

Get 42 seminars addressing the full spectrum of self-storage: development, construction, investment, ownership, management, marketing, technology and more. Enjoy significant savings!

Format: Streaming video
Duration: Approximately 40 hours

Total Self-Storage Solutions 2024 Education Video Package
Streaming video is now available in discount packages! Now you can get all 42 sessions from the Big Picture, Building, Innovation, Investing, Management and Ownership education tracks at the 2024 Inside Self-Storage World Expo in one convenient bundle.
This product offers significant savings off the individual video prices and features self-storage experts discussing important topics related to development, construction, customer experience, investment, ownership, management, marketing, technology, legal issues and more. It includes the following videos:

Big Picture

Rock of Ages: How Generational Change Is Influencing All Aspects of the Self-Storage Industry
2024 Construction Outlook: Understanding Today’s Trends and Their Long-Term Implications
The 5 Greatest Threats Facing Self-Storage Today (and What to Do About Them)
Legal Horizons: What to Look for on the Self-Storage Liability Landscape
Self-Storage Data Dump: Analytical Insights to Help You Elevate Your Operation
The Heat Is On! The Impact of Global Warming on Self-Storage
Blazing New Trails: Self-Storage Business Improvements You Can Make, Simply by Avoiding These Mistakes

Building

Customer-Centric Self-Storage Design: Balancing Cost With a Winning Outcome
Protect Yourself Before You Wreck Yourself: Understanding the Self-Storage Construction Contract
Less-Extreme Makeover, Self-Storage Edition: How to Give Your Aged Facility a New Edge
Sustainability in Self-Storage Construction: What It Really Means and How to Achieve It
Change Order! How to Manage Self-Storage Project Modifications With Fairness and Finesse
IBC Code Impact: What the Latest Changes Mean for Your Self-Storage Development
The Self-Storage Zoning Game Has Changed! Here’s How You Can Still Play and Win

Innovation

Harnessing the Power of AI to Boost Your Self-Storage NOI
Designing Customer-Centric Self-Storage Experiences for Today’s Competitive Market
10X Your Productivity! Leveraging Automation in Self-Storage Operation
Self-Storage SEO 2024: Your Marketing Blueprint for a Cookie-Free Future
Beyond Dynamic Pricing: Technology-Driven Revenue Management for Self-Storage
Monitor, Study, Convert: Combining Tech and Data to Improve Your Self-Storage Business
The Truth About Remote Management: Self-Storage Experts Share the Deets

Investing

Money, Mindset, Momentum … How to Get Started and Grow Fast in Self-Storage Investing
Raising Funds: Scaling Your Self-Storage Business Through OPM (Other People’s Money)
Advanced Self-Storage Feasibility: Metrics You May Be Missing, Plus What the Numbers Won't Tell You
Money Matters: What the Banking Credit Crunch and High Interest Rates Mean for the Self-Storage Industry
A New Investor’s Guide to Securing a Self-Storage Loan
Outside the Self-Storage Box: Creative Ways to Expand Your Portfolio
The Power of Relationship Capital: Leveraging Your Personal Brand to Find and Close Self-Storage Deals

Management

Do or Die: Things Self-Storage Managers Must Do to Make Ownership Happy and Get PAID
Delivering Personal Sales and Service in a Remote Self-Storage Environment
Adapting to Modern-Day Self-Storage Operation: Next-Level Insights for Experienced Managers
Self-Storage Young Guns: Career Innovation and Planning in Today’s Corporate-Forward Industry
Simple DIY Marketing Strategies for Self-Storage Managers
Community Involvement and Self-Storage Success: The Why and How of Grassroots Engagement
Maintenance Matters: How to Keep Your Self-Storage Site Looking and Functioning Its Best

Ownership

DIY Business Intelligence for Self-Storage: Tools You Can Create and Use on Your Own
Improving Self-Storage Income and Value, Whether You Intend to Buy, Sell or Hold
Getting More of What You Want (and Less of What You Don’t) From Your Self-Storage Team
Insurance Insanity! What’s Happening to Your Coverage, Plus Solutions to Offset Costs and Risk
Operating Boat/RV Storage … It Ain’t the Same Business Model as Self-Storage!
Self-Storage Marketing Playbook: A Guide for Facility Owners
Averting Missed Opportunity: Things You Must Keep in Mind to Maximize Self-Storage Profitability

For more detailed descriptions, please refer to the individual product pages.

Self-Storage Operator Essentials 2024 Education Video Package

Mon, 27 May 2024 17:39:41 GMT

Get 28 education sessions that address important aspects of self-storage facility operation. This discount bundle addresses issues of sales, service, marketing, revenue, staffing, technology, legal and more.

Format: Streaming video
Duration: Approximately 23 hours

Self-Storage Operator Essentials 2024 Education Video Package
Streaming video is now available in discount packages! Now you can get 28 sessions from the Big Picture, Innovation, Management and Ownership Tracks at the 2024 Inside Self-Storage World Expo in one convenient bundle. This product offers significant savings off the individual video prices and features self-storage experts discussing important topics related to facility operation including sales, customer service, marketing, revenue management, staffing, technology, legal compliance and more. It includes:

Big Picture

Rock of Ages: How Generational Change Is Influencing All Aspects of the Self-Storage Industry
2024 Construction Outlook: Understanding Today’s Trends and Their Long-Term Implications
The 5 Greatest Threats Facing Self-Storage Today (and What to Do About Them)
Legal Horizons: What to Look for on the Self-Storage Liability Landscape
Self-Storage Data Dump: Analytical Insights to Help You Elevate Your Operation
The Heat Is On! The Impact of Global Warming on Self-Storage
Blazing New Trails: Self-Storage Business Improvements You Can Make, Simply by Avoiding These Mistakes

Innovation

Harnessing the Power of AI to Boost Your Self-Storage NOI
Designing Customer-Centric Self-Storage Experiences for Today’s Competitive Market
10X Your Productivity! Leveraging Automation in Self-Storage Operation
Self-Storage SEO 2024: Your Marketing Blueprint for a Cookie-Free Future
Beyond Dynamic Pricing: Technology-Driven Revenue Management for Self-Storage
Monitor, Study, Convert: Combining Tech and Data to Improve Your Self-Storage Business
The Truth About Remote Management: Self-Storage Experts Share the Deets

Management

Do or Die: Things Self-Storage Managers Must Do to Make Ownership Happy and Get PAID
Delivering Personal Sales and Service in a Remote Self-Storage Environment
Adapting to Modern-Day Self-Storage Operation: Next-Level Insights for Experienced Managers
Self-Storage Young Guns: Career Innovation and Planning in Today’s Corporate-Forward Industry
Simple DIY Marketing Strategies for Self-Storage Managers
Community Involvement and Self-Storage Success: The Why and How of Grassroots Engagement
Maintenance Matters: How to Keep Your Self-Storage Site Looking and Functioning Its Best

Ownership

DIY Business Intelligence for Self-Storage: Tools You Can Create and Use on Your Own
Improving Self-Storage Income and Value, Whether You Intend to Buy, Sell or Hold
Getting More of What You Want (and Less of What You Don’t) From Your Self-Storage Team
Insurance Insanity! What’s Happening to Your Coverage, Plus Solutions to Offset Costs and Risk
Operating Boat/RV Storage … It Ain’t the Same Business Model as Self-Storage!
Self-Storage Marketing Playbook: A Guide for Facility Owners
Averting Missed Opportunity: Things You Must Keep in Mind to Maximize Self-Storage Profitability

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the Total Self-Storage Solutions 2024 Education Video Package.

Self-Storage Management 2024 Education Video Package

Mon, 27 May 2024 17:54:56 GMT

Get seven education sessions focused on self-storage facility management. This discount bundle offers insight into revenue management, marketing, collections, add-on profit centers, career growth and more.

Format: Streaming video
Duration: Approximately 6 hours

Self-Storage Management 2024 Education Video Package
Streaming video is now available in discount packages! Now you can get all seven sessions from the Management education track at the 2024 Inside Self-Storage World Expo in one convenient bundle. This product offers savings off the individual video prices and features self-storage experts discussing issues that are important to facility managers. It includes:

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package

Rock of Ages: How Generational Change Is Influencing All Aspects of the Self-Storage Industry

Mon, 27 May 2024 14:25:40 GMT

This forward-looking panel provides insight from self-storage experts as they shed light on key cost-related issues and their potential impact on building in 2024 and into the foreseeable future.

Speaker: Dallas Cothrum, President, Masterplan
Format: Streaming video
Duration: Approximately 50 minutes

Rock of Ages: How Generational Change Is Influencing All Aspects of the Self-Storage Industry
Generational change shapes American buying habits, which impacts not only the future of our communities but the success of all businesses, including self-storage facilities. This session will examine how the shift from Baby Boomers to Millennials and Generation Z is impacting everything from real estate to local politics, and in turn, operational decision-making. Understanding these trends will help you excel in the now while preparing for tomorrow.

You'll learn:

Why it’s important to understand the habits of each generation as a customer segment
Why market demand is often inconsistent with political will
The impact of elected officials who are swayed by the preferences of their generational cohort
Homebuying trends among young professionals and what they mean for self-storage
The habits of aging Baby Boomers, and why understanding them is critically important

This product is also included as part of the following discount packages

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Big Picture 2024 Education Video Package
Self-Storage Builder/Investor Essentials 2024 Education Video Package

Adapting to Modern-Day Self-Storage Operation: Next-Level Insights for Experienced Managers

Mon, 27 May 2024 16:45:11 GMT

Learn specific strategies you should be employing to better operate and promote your self-storage facility and how they’ll benefit you and your customers.

Speaker: Cassie Dodgen, Owner and Operator, Learning Self-Storage LLC
Format: Streaming video
Duration: Approximately 50 minutes

Adapting to Modern-Day Self-Storage Operation: Next-Level Insights for Experienced Managers
Self-storage is an ever-changing industry with ever-greater supply. Experienced facility managers understand what this means: business adaptation! But what changes will help you better operate and promote your facility? Find out in this insightful session! Our presenter will share specific strategies you should be employing and how they’ll benefit you and your customers. She’ll also share creative ideas for soaring over the competitors in your market.

You'll learn:

What your customers expect from your business
How to use technology to your benefit
How to maximize revenue
Marketing strategies on which to focus
Key performance indicators to watch

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Management 2024 Education Video Package

Monitor, Study, Convert: Combining Tech and Data to Improve Your Self-Storage Business

Mon, 27 May 2024 16:18:51 GMT

Discover what reports and data from smart surveillance cameras and self-storage management software can tell you about business operation and help you improve the rental-conversion process.

Speaker: Mason Shaw, Director of Operations, American Storage South/Keep It Simple Storage Solutions
Format: Streaming video
Duration: Approximately 50 minutes

Monitor, Study, Convert: Combining Tech and Data to Improve Your Self-Storage Business
Whether your self-storage facility is traditional or remotely operated, paying attention to foot traffic can reveal a lot about customer behavior and help you adjust to improve the business. Discover what reports and data from smart surveillance cameras and management software can tell you about business operation and help you improve the rental-conversion process.

You'll learn:

How a remote-management model allows you to adjust business hours, staffing and structure
How to use smart cameras to track your facility foot traffic
Why customers still choose to visit the office
How to leverage data from customer interactions to improve the user experience
The data points that can help you improve business strategies

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Innovation 2024 Education Video Package

Blazing New Trails: Self-Storage Business Improvements You Can Make, Simply by Avoiding These Mistakes

Mon, 27 May 2024 15:19:07 GMT

In this session, our presenter will offer insight from their company’s personal wins and losses to help you steer clear of potential self-storage pitfalls.

Speaker: Scott Lewis, Cofounder and CEO, Spartan Investment Group LLC
Format: Streaming video
Duration: Approximately 50 minutes

Blazing New Trails: Self-Storage Business Improvements You Can Make, Simply by Avoiding These Mistakes
Mistakes are lessons learned. And when you go from being a brand-new self-storage start-up to a top-40 facility operator within four years, the lessons are plentiful. Our speaker will share important, first-hand insight from his experience of building the FreeUp brand, which operates more than 60 properties nationwide. Discover the blunders to be avoided as you grow your own team and portfolio.

You'll learn:

Insight to deal underwriting and due diligence
Potential pitfalls of hiring and team-building
Construction and design mistakes of which to be aware
What can go wrong when implementing new technology
How to steer clear of key operational and customer-service errors

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Big Picture 2024 Education Video Package

Averting Missed Opportunity: Things You Must Keep in Mind to Maximize Self-Storage Profitability

Mon, 27 May 2024 17:07:22 GMT

There are several important things self-storage owners overlook when it comes to facility operation. Find out what they are during this session, in which our presenter will help you amplify asset performance.

Speaker: Melissa Huff, Owner, Melissa’s Management & Consulting
Format: Streaming video
Duration: Approximately 50 minutes

Averting Missed Opportunity: Things You Must Keep in Mind to Maximize Self-Storage Profitability
Self-storage is the sexy new investment, and it certainly looks easy enough from the outside. But there are several important things many owners overlook when it comes to operating their facility. Some drive revenue, while others simply make the business easier to manage. Either way, when they’re forgotten, they can cause headaches down the line. Find out what they are during this session, in which our presenter will help you amplify asset performance.

You'll learn:

Critical operational strategies some owners forget
The right facility design for proper people and traffic flow
Ways to generate revenue beyond unit rentals
How to integrate technology with various business components
Ways to enhance the customer experience

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Ownership 2024 Education Video Package

Total Self-Storage Solutions 2023 Education Video Package

Wed, 07 Jun 2023 21:04:03 GMT

Get 42 seminars addressing the full spectrum of self-storage: development, construction, investment, ownership, management, marketing, technology and more. Enjoy significant savings!

Format: Streaming video
Duration: Approximately 42 hours

Total Self-Storage Solutions 2023 Education Video Package

Streaming video is now available in discount packages! Now you can get all 42 sessions from the Building, Editor’s Choice, Investing, Operations, Technology, Wealth and Staffing education tracks at the 2023 Inside Self-Storage World Expo in one convenient bundle. This product offers significant savings off the individual video prices and features self-storage experts discussing important topics related to self-storage development, construction, customer experience, investment, ownership, management, marketing, technology, legal issues and more. It includes:

Self-Storage Building 2023 Education Video Package

Does This Site Make Sense? Where to Build Self-Storage in Today’s Shifting Market
Value Engineering in Self-Storage: Cinching the Purse Strings on Your Next Construction Project
Exceeding Expectations of Self-Storage With Aesthetically Superior Design
My Pain, Your Gain: The Hard Lessons I’ve Learned About Building Self-Storage
Never Break the (Supply) Chain: Sourcing Materials and Prices for Self-Storage Projects
Driving Success: Designing Vehicle Flow and Parking for Your Self-Storage Property
Living the Dream: How We Built Our First Self-Storage Facility and Lessons Learned

Self-Storage Editor’s Choice 2023 Education Video Package

Self-Storage Meets the Blockchain: Social Tokens and How They Could Transform Industry Investing
Surviving the Forest of Social Media: How Any Self-Storage Operator Can Make It on Their Own
The One Stop Way: Why and How We Turned Our Self-Storage Portfolio Into a Self-Sustaining Brand
Smooth Sailing or Bumpy Ride? Operators Share Their Boat/RV-Storage Triumphs, Tragedies and Tips
Inside the Box, Outside the Lines: Real-Life Innovation in Self-Storage Conversion Projects
Federal Laws That Apply to Your Local Self-Storage Facility and How They Impact Your Business
What You Need to Know About Digital Marketing in the New Era of Data Privacy

Self-Storage Investing 2023 Education Video Package

What’s What in Self-Storage Real Estate? Living in the Now, Forecasting the Future
Interpreting Self-Storage Facility Value in Today’s Changeable Market
Getting Self-Storage Owners to Sell Their Facilities: Insider Acquisition Tips
Traversing the Sea of Self-Storage Finance, No Matter the Economic Climate
The Newbie Investor’s Guide: Finding a Successful Start in Self-Storage
Getting Out, Cashing In: Positioning Your Self-Storage Property for Sale
Securing Funds in a Time of Uncertainty: Insight to Self-Storage Underwriting

Self-Storage Operations 2023 Education Video Package

30 Things I Wish I Knew Before I Started My Self-Storage Operation
Going Nuclear With Your NOI: Ways to Ignite Income, Defuse Expenses and Fuel Facility Value
The Self-Storage Metrics Every Manager Must Know—and Leverage—to Be Utterly Indispensable
The Perfect Marketing Mix: Blending Digital and Traditional Tactics to Get More Business in the Door
Their Perception Is Your Reality: How to Influence the Key Groups That Determine Self-Storage Success
Which Way Is Up? Where Google Is Headed and How It’s Going to Help You Outrank Competitors
The Self-Storage Glow-Up: 5 Things Your Facility Needs to Be the Best Revenue-Getter

Self-Storage Technology 2023 Education Video Package

Avoiding Overload: How to Honestly Evaluate Your Self-Storage Technology Needs
Insider Tips for Automating Self-Storage and Making That Coveted Mailbox Money
Wielding Technology to Centralize—and Futurize—Your Self-Storage Sales Center
Shopping for Self-Storage Software? Guidance to Help You Grasp Types, Features and Benefits
How I Turned My Family's Self-Storage Operation on Its Head: An Automation Case Study
Running Defense: What You Need to Keep Your Self-Storage Facility Safe and Secure
Don’t Be a Cyber Sucker! Protecting Your Self-Storage Business From Online Attack

Self-Storage Wealth 2023 Education Video Package

5 Things You Must Know to Raise Money for Your Next Self-Storage Venture
Making Millions in Self-Storage: How to Find Opportunities, Outwit Competitors and Win Deals
Fast-Tracking Your Self-Storage Investment Portfolio: What It Takes and Lessons Learned
Getting Tactical About Taxes: Clever Strategies for Expanding Your Self-Storage Empire
For more detailed descriptions, please refer to the individual product pages.

Self-Storage Staffing 2023 Education Video Package

Hiring Hell? Securing Top-Quality Self-Storage Staff, Even in Today’s Infernal Labor Market
The Intrapreneur Work Culture: What It Is and How Your Self-Storage Operation Can Get One
Give Them What They Want! Secrets to Staff Compensation, Motivation and Retention

For more detailed descriptions, please refer to the individual product pages.

Self-Storage Operator Essentials 2023 Education Video Package

Wed, 07 Jun 2023 21:08:07 GMT

Get 21 education sessions that address important aspects of self-storage facility operation. This discount bundle addresses issues of sales, service, marketing, revenue, staffing, technology, legal and more.

Format: Streaming video
Duration: Approximately 21 hours

Self-Storage Operator Essentials 2023 Education Video Package

Streaming video is now available in discount packages! Now you can get 21 sessions from the Operations, Technology, Staffing and Editor’s Choice education tracks at the 2022 Inside Self-Storage World Expo in one convenient bundle. This product offers significant savings off the individual video prices and features self-storage experts discussing important topics related to self-storage facility operation, including sales, customer service, marketing, revenue management, staffing, technology, legal compliance and more. It includes:

Self-Storage Operations 2023 Education Video Package

30 Things I Wish I Knew Before I Started My Self-Storage Operation
Going Nuclear With Your NOI: Ways to Ignite Income, Defuse Expenses and Fuel Facility Value
The Self-Storage Metrics Every Manager Must Know—and Leverage—to Be Utterly Indispensable
The Perfect Marketing Mix: Blending Digital and Traditional Tactics to Get More Business in the Door
Their Perception Is Your Reality: How to Influence the Key Groups That Determine Self-Storage Success
Which Way Is Up? Where Google Is Headed and How It’s Going to Help You Outrank Competitors
The Self-Storage Glow-Up: 5 Things Your Facility Needs to Be the Best Revenue-Getter

Self-Storage Technology 2023 Education Video Package

Avoiding Overload: How to Honestly Evaluate Your Self-Storage Technology Needs
Insider Tips for Automating Self-Storage and Making That Coveted Mailbox Money
Wielding Technology to Centralize—and Futurize—Your Self-Storage Sales Center
Shopping for Self-Storage Software? Guidance to Help You Grasp Types, Features and Benefits
How I Turned My Family's Self-Storage Operation on Its Head: An Automation Case Study
Running Defense: What You Need to Keep Your Self-Storage Facility Safe and Secure
Don’t Be a Cyber Sucker! Protecting Your Self-Storage Business From Online Attack

Self-Storage Staffing 2023 Education Video Package

Hiring Hell? Securing Top-Quality Self-Storage Staff, Even in Today’s Infernal Labor Market
The Intrapreneur Work Culture: What It Is and How Your Self-Storage Operation Can Get One
Give Them What They Want! Secrets to Staff Compensation, Motivation and Retention

Self-Storage Editor’s Choice 2023 Education Video Package

Surviving the Forest of Social Media: How Any Self-Storage Operator Can Make It on Their Own
The One Stop Way: Why and How We Turned Our Self-Storage Portfolio Into a Self-Sustaining Brand
Federal Laws That Apply to Your Local Self-Storage Facility and How They Impact Your Business
What You Need to Know About Digital Marketing in the New Era of Data Privacy

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the following discount package:

Total Self-Storage Solutions 2023 Education Video Package

Wielding Technology to Centralize—and Futurize—Your Self-Storage Sales Center

Wed, 07 Jun 2023 20:51:25 GMT

Glimpse into the future of self-storage leasing in which tech tools and strategies allow for remote management and hybrid operational models that help centralize sales and facilitate self-guided experiences.

Speaker: Phil Murphy, President, Next Door Self Storage/CallPotential
Format: Streaming video
Duration: Approximately 50 minutes

Wielding Technology to Centralize—and Futurize—Your Self-Storage Sales Center

Traditionally, self-storage rentals have been handled by onsite managers, but owners are increasingly using centralized sales teams to create efficiencies and facilitate self-guided experiences. Physical offices are condensing, and customer service is being supplemented by technology. In this session, get a glimpse into the future of leasing in which tech tools and strategies allow for remote management and hybrid operational models.

You'll learn:

The benefits and drawbacks of a centralized leasing strategy
The different operating models of traditional, hybrid and remote property management
What the future rental office looks like
How to create a great customer experience with no onsite manager
Strategies to increase rental conversions and improve income

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2022 Education Video Package

Sun, 26 Jun 2022 04:04:20 GMT

Get 42 seminars addressing the full spectrum of self-storage: development, construction, customer experience, investment, ownership, management, marketing, technology and more. Enjoy significant savings!

Format: Streaming video
Duration: Approximately 32 hours

Total Self-Storage Solutions 2022 Education Video Package

Streaming video is now available in discount packages! Now you can get all 42 sessions from the Building, Innovation, Investing, Management, Ownership and Protection education tracks at the 2022 Inside Self-Storage World Expo in one convenient bundle. This product offers significant savings off the individual video prices and features self-storage experts discussing important topics related to self-storage development, construction, customer experience, investment, ownership, management, marketing, technology, risk management and more. It includes:

Self-Storage Building 2022 Education Video Package

Breaking Barriers, Building Bridges: Getting Municipal Buy-In for Your Self-Storage Project
Straight Talk About Self-Storage Construction: Materials, Timelines and Budgets
Divine Design for Self-Storage: How to Plan a First-Class Facility
Learning From Mistakes: Lessons That May Save Your Next Self-Storage Development
The Self-Storage Conversion Process and the Art of Adaptive Reuse
Making Market Waves and Money With Boat & RV Storage
Got You Covered: Insight to Help You Choose, Fix, Maintain or Replace Your Self-Storage Roof

Self-Storage Innovation 2022 Education Video Package

Technology You Must Use in Self-Storage Today: What You Gain by Adopting and Lose by Skimping
Transitioning from Traditional to Automated Self-Storage … It’s Easier and Cheaper Than You Think!
The Ins and Outs of Self-Storage Access Gates: Design, Safety, Integrations and More
Way Beyond the Phone: Call-Center Innovation and What It Can Do for Your Self-Storage Business
Don’t Waste Your Virtual Real Estate! How to Optimize Your Self-Storage Website
Dominating in the Online Self-Storage Space: The Latest Digital-Marketing Strategies and Trends
The Culture of Virtual Convenience: Customer-Experience Innovation in Self-Storage

Self-Storage Investing 2022 Education Video Package

Self-Storage Investing Panel: How to Shake ‘Analysis Paralysis’ and Pursue Your Industry Dream
Finessing Your Self-Storage Pro Forma: Honest Examples and How to Reach a Real-World ROI
Don’t Be Basic! Pushing the Limits of Self-Storage Financing With Creative Capital Options
From Mom-and-Pop Shop to Corporate Consolidation: Pros, Cons and Strategy for Self-Storage Owners
Fiscal Fundamentals: An Elemental Guide to Self-Storage Financing
Unlisted Bliss: How to Find and Make Money Through Off-Market Self-Storage Deals
Prospering in the Face of Inflation: Maximizing Your Self-Storage Asset When Everything Costs More

Self-Storage Management 2022 Education Video Package

The 5 Levers Every Self-Storage Manager Must Pull to Maximize Facility Revenue
Changing the Psychology of Self-Storage Rentals: A Tiered-Value Approach to Unit Pricing
Better Leads and More of Them: Matching Your Self-Storage Marketing to the New Customer Journey
Hiring Services for Your Self-Storage Business: How to Vet and Choose Vendors and Negotiate Like a Pro
Zero Tolerance for Rent Loss: Ways to Prevent and Collect Self-Storage Debt
The Add-On Advantage: Current and Emerging Profit Centers to Boost Self-Storage Revenue
Management or Leadership? Discovering the Right Mix to Be a Self-Storage Superstar

Self-Storage Ownership 2022 Education Video Package

Soup Up Your Sales Team! A Self-Storage Owner’s Guide to Powerful Staff Performance
Building and Refining an Operations Budget: The Financial Plan You Need for Self-Storage Success
Optimizing Your Self-Storage Rental Rates for Higher NOI and Facility Value
Crack the Code: The Right Combination of Self-Storage Marketing Channels to Maximize Return
Wielding the Power of Tax Benefits to Improve Your Facility’s Form, Function and Energy Efficiency
Being a Hands-On Self-Storage Owner: Why It's Good to Stay Involved in the Day-to-Day Business
Reading Your Financial Story: Interpreting Self-Storage P&Ls and Other Financial Statements

Self-Storage Protection 2022 Education Video Package

Wild Weather Ahead! What Self-Storage Operators Need to Be Prepared
Self-Storage Facility Safety: Avoiding Personal Injury, Property Damage and Other Scary Stuff
Busting the Baddies: A Comprehensive Guide to Self-Storage Crime Prevention
Using Tenant Insurance and Protection Plans to Shield Your Self-Storage Operation
Court Rules: Impactful Self-Storage Legal Cases and What They Mean for Your Business
Modernizing Your Self-Storage Lease Agreement for a Post-Pandemic World
Carefully Reclaim Your Space: Lien Legislation and Self-Storage Auctions

For more detailed descriptions, please refer to the individual product pages.

Self-Storage Operator Essentials 2022 Education Video Package

Sun, 26 Jun 2022 04:16:15 GMT

Format: Streaming video
Duration: Approximately 20.5 hours

Self-Storage Operator Essentials 2022 Education Video Package

Streaming video is now available in discount packages! Now you can get all 28 sessions from the Innovation, Management, Ownership and Protection education tracks at the 2022 Inside Self-Storage World Expo in one convenient bundle. This product offers significant savings off the individual video prices and features self-storage experts discussing important topics related to self-storage facility operation, including sales, customer service, marketing, revenue management, staffing, technology, risk management and more. It includes:

Self-Storage Innovation 2022 Education Video Package

Technology You Must Use in Self-Storage Today: What You Gain by Adopting and Lose by Skimping
Transitioning from Traditional to Automated Self-Storage … It’s Easier and Cheaper Than You Think!
The Ins and Outs of Self-Storage Access Gates: Design, Safety, Integrations and More
Way Beyond the Phone: Call-Center Innovation and What It Can Do for Your Self-Storage Business
Don’t Waste Your Virtual Real Estate! How to Optimize Your Self-Storage Website
Dominating in the Online Self-Storage Space: The Latest Digital-Marketing Strategies and Trends
The Culture of Virtual Convenience: Customer-Experience Innovation in Self-Storage

Self-Storage Management 2022 Education Video Package

The 5 Levers Every Self-Storage Manager Must Pull to Maximize Facility Revenue
Changing the Psychology of Self-Storage Rentals: A Tiered-Value Approach to Unit Pricing
Better Leads and More of Them: Matching Your Self-Storage Marketing to the New Customer Journey
Hiring Services for Your Self-Storage Business: How to Vet and Choose Vendors and Negotiate Like a Pro
Zero Tolerance for Rent Loss: Ways to Prevent and Collect Self-Storage Debt
The Add-On Advantage: Current and Emerging Profit Centers to Boost Self-Storage Revenue
Management or Leadership? Discovering the Right Mix to Be a Self-Storage Superstar

Self-Storage Ownership 2022 Education Video Package

Soup Up Your Sales Team! A Self-Storage Owner’s Guide to Powerful Staff Performance
Building and Refining an Operations Budget: The Financial Plan You Need for Self-Storage Success
Optimizing Your Self-Storage Rental Rates for Higher NOI and Facility Value
Crack the Code: The Right Combination of Self-Storage Marketing Channels to Maximize Return
Wielding the Power of Tax Benefits to Improve Your Facility’s Form, Function and Energy Efficiency
Being a Hands-On Self-Storage Owner: Why It's Good to Stay Involved in the Day-to-Day Business
Reading Your Financial Story: Interpreting Self-Storage P&Ls and Other Financial Statements

Self-Storage Protection 2022 Education Video Package

Wild Weather Ahead! What Self-Storage Operators Need to Be Prepared
Self-Storage Facility Safety: Avoiding Personal Injury, Property Damage and Other Scary Stuff
Busting the Baddies: A Comprehensive Guide to Self-Storage Crime Prevention
Using Tenant Insurance and Protection Plans to Shield Your Self-Storage Operation
Court Rules: Impactful Self-Storage Legal Cases and What They Mean for Your Business
Modernizing Your Self-Storage Lease Agreement for a Post-Pandemic World
Carefully Reclaim Your Space: Lien Legislation and Self-Storage Auctions

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the following discount package:

Total Self-Storage Solutions 2022 Education Video Package

Self-Storage Ownership 2022 Education Video Package

Sun, 26 Jun 2022 04:29:54 GMT

Get seven education sessions focused on self-storage business ownership. This discount bundle offers insight to sales, staffing, budgeting, rates, marketing, tax incentives, financial statements and more.

Format: Streaming video
Duration: Approximately 5 hours

Self-Storage Ownership 2022 Education Video Package

Streaming video is now available in discount packages! Now you can get all seven sessions from the Ownership education track at the 2022 Inside Self-Storage World Expo in one convenient bundle. This product offers savings off the individual video prices and features self-storage experts discussing issues that are important to facility owners. It includes:

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the following discount packages:

Self-Storage Management 2022 Education Video Package

Sun, 26 Jun 2022 04:34:06 GMT

Get seven education sessions focused on self-storage facility management. This discount bundle offers insight to revenue management, marketing, collections, add-on profit centers, career growth and more.

Format: Streaming video
Duration: Approximately 5 hours

Self-Storage Management 2022 Education Video Package

Streaming video is now available in discount packages! Now you can get all seven sessions from the Management education track at the 2022 Inside Self-Storage World Expo in one convenient bundle. This product offers savings off the individual video prices and features self-storage experts discussing issues that are important to facility managers. It includes:

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the following discount packages:

Self-Storage Innovation 2022 Education Video Package

Sun, 26 Jun 2022 04:37:35 GMT

Get seven education sessions focused on self-storage innovation. This discount bundle offers insight to tech trends, automation, access control, call centers, websites, digital marketing, CX and more.

Format: Streaming video
Duration: Approximately 6 hours

Self-Storage Innovation 2022 Education Video Package

Streaming video is now available in discount packages! Now you can get all seven sessions from the Innovation education track at the 2022 Inside Self-Storage World Expo in one convenient bundle. This product offers savings off the individual video prices and features self-storage experts discussing issues that are important to facility operators attempting to succeed in an increasingly innovative and technologically evolving landscape. It includes:

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the following discount packages:

Changing the Psychology of Self-Storage Rentals: A Tiered-Value Approach to Unit Pricing

Sat, 25 Jun 2022 04:15:28 GMT

Have you considered giving prospects unit and pricing choices based on key attributes? Our presenter will share data on the impact taking a tiered-value approach can have on conversions and rentals.

Speaker: John Jordan, Co-Founder, Go Local Interactive
Format: Streaming video
Duration: Approximately 40 minutes

Changing the Psychology of Self-Storage Rentals: A Tiered-Value Approach to Unit Pricing

Consumers love options, and the smart self-storage operator provides them. Rather than give prospects straight sizing and rates for available units, consider a tiered-value approach to pricing that allows them to choose based on key attributes such as drive-up vs. interior, climate-controlled vs. traditional, first floor vs. elevator access, etc. Our presenter will share performance data on this tactic including its impact on conversion rates and rentals.

You’ll learn:

Why a tiered-value approach simplifies the buying process
How to implement a value-based pricing strategy
Which options perform best at driving rentals
How to properly measure and evaluate success
The impact value-based pricing has on conversion rates

This product is also included as part of the following discount packages:

Way Beyond the Phone: Call-Center Innovation and What It Can Do for Your Self-Storage Business

Sat, 25 Jun 2022 03:43:28 GMT

Call-center services have evolved well beyond answering the phone. Learn about the latest innovations that can save time, money and headaches while strengthening your self-storage operation.

Speaker: John Traver, CEO, XPS Solutions
Format: Streaming video
Duration: Approximately 54 minutes

Way Beyond the Phone: Call-Center Innovation and What It Can Do for Your Self-Storage Business

Call centers have been an industry staple for years, but today’s services go well beyond answering the phone. Technology has transformed the call center of the past into the support center of the future. Modern providers strive to be an extension of your business, improving the user experience for customers and facility staff. Learn how innovation in this area can save time, money and headaches while strengthening your operation.

You’ll learn:

How the REITs are leveraging their call centers to conquest market share
The four measurable Cs: coverage, cost, care, convenience
How to implement the four mediums of communication with today’s tenants
Call-center technology and tools that can increase conversions and average length of stay
Advantages and drawbacks of working with a call center and how to choose the right partner

This product is also included as part of the following discount packages:

Using Tenant Insurance and Protection Plans to Shield Your Self-Storage Operation

Sat, 25 Jun 2022 04:55:27 GMT

Self-storage tenant insurance and protection plans reduce risk for self-storage operations. Learn how these products work, their similarities and differences, and how they can generate added revenue.

Moderator: Chris Betteridge, Protection Program Director, Deans & Homer
Panelists: Terry Anderson, President and CEO, Tenant Property Protection; Mario Macaluso, President, Best Self Storage Insurance LLC
Format: Streaming video
Duration: Approximately 47 minutes

Using Tenant Insurance and Protection Plans to Shield Your Self-Storage Operation

Many self-storage customers are surprised to learn it’s their responsibility to obtain coverage that’ll protect their stored goods against loss from fire, theft and other incidents. To reduce risk in the event of a claim, it’s critical for facility operators to offer tenant insurance or a protection plan. Our panel will explain how these products work, their similarities and differences, and how they can generate added revenue.

You’ll learn:

How tenant insurance and protection plans are structured
Similarities and differences between programs
Pros and cons of each product type
Coverages and limitations
How to leverage a program to boost revenue

This product is also included as part of the following discount packages:

The Culture of Virtual Convenience: Customer-Experience Innovation in Self-Storage

Sat, 25 Jun 2022 03:52:47 GMT

COVID-19 drove customer service to digital channels, but which virtual conveniences are here to stay? Our presenters will discuss technologies that can improve CX for fast, frictionless interactions at scale.

Speakers: Kristi Adams, Vice President of Marketing, and Jon Loftin, Senior Vice President of Product, OpenTech Alliance Inc.
Format: Streaming video
Duration: Approximately 50 minutes

The Culture of Virtual Convenience: Customer-Experience Innovation in Self-Storage

COVID-19 drove customer service to digital channels, and self-storage operators were forced to quickly embrace automation other industries have used for years. The pandemic also changed consumer behavior, pushing customers to use self-service technology. The question is which virtual conveniences are here to stay and how to fulfill customer demands for fast, seamless, frictionless interactions at scale.

You’ll learn:

Virtual service trends in self-storage
Technologies that can help you meet customer expectations
Advancements in artificial intelligence that help you resolve customer issues
Opportunities to level up the customer experience with self-service or agent-assisted support
A roadmap of innovations that’ll continue to reshape the customer and operator experience

This product is also included as part of the following discount packages: