Technology

Total Self-Storage Solutions 2024 Education Video Package

Mon, 27 May 2024 17:34:04 GMT

Get 42 seminars addressing the full spectrum of self-storage: development, construction, investment, ownership, management, marketing, technology and more. Enjoy significant savings!

Format: Streaming video
Duration: Approximately 40 hours

Total Self-Storage Solutions 2024 Education Video Package
Streaming video is now available in discount packages! Now you can get all 42 sessions from the Big Picture, Building, Innovation, Investing, Management and Ownership education tracks at the 2024 Inside Self-Storage World Expo in one convenient bundle.
This product offers significant savings off the individual video prices and features self-storage experts discussing important topics related to development, construction, customer experience, investment, ownership, management, marketing, technology, legal issues and more. It includes the following videos:

Big Picture

Rock of Ages: How Generational Change Is Influencing All Aspects of the Self-Storage Industry
2024 Construction Outlook: Understanding Today’s Trends and Their Long-Term Implications
The 5 Greatest Threats Facing Self-Storage Today (and What to Do About Them)
Legal Horizons: What to Look for on the Self-Storage Liability Landscape
Self-Storage Data Dump: Analytical Insights to Help You Elevate Your Operation
The Heat Is On! The Impact of Global Warming on Self-Storage
Blazing New Trails: Self-Storage Business Improvements You Can Make, Simply by Avoiding These Mistakes

Building

Customer-Centric Self-Storage Design: Balancing Cost With a Winning Outcome
Protect Yourself Before You Wreck Yourself: Understanding the Self-Storage Construction Contract
Less-Extreme Makeover, Self-Storage Edition: How to Give Your Aged Facility a New Edge
Sustainability in Self-Storage Construction: What It Really Means and How to Achieve It
Change Order! How to Manage Self-Storage Project Modifications With Fairness and Finesse
IBC Code Impact: What the Latest Changes Mean for Your Self-Storage Development
The Self-Storage Zoning Game Has Changed! Here’s How You Can Still Play and Win

Innovation

Harnessing the Power of AI to Boost Your Self-Storage NOI
Designing Customer-Centric Self-Storage Experiences for Today’s Competitive Market
10X Your Productivity! Leveraging Automation in Self-Storage Operation
Self-Storage SEO 2024: Your Marketing Blueprint for a Cookie-Free Future
Beyond Dynamic Pricing: Technology-Driven Revenue Management for Self-Storage
Monitor, Study, Convert: Combining Tech and Data to Improve Your Self-Storage Business
The Truth About Remote Management: Self-Storage Experts Share the Deets

Investing

Money, Mindset, Momentum … How to Get Started and Grow Fast in Self-Storage Investing
Raising Funds: Scaling Your Self-Storage Business Through OPM (Other People’s Money)
Advanced Self-Storage Feasibility: Metrics You May Be Missing, Plus What the Numbers Won't Tell You
Money Matters: What the Banking Credit Crunch and High Interest Rates Mean for the Self-Storage Industry
A New Investor’s Guide to Securing a Self-Storage Loan
Outside the Self-Storage Box: Creative Ways to Expand Your Portfolio
The Power of Relationship Capital: Leveraging Your Personal Brand to Find and Close Self-Storage Deals

Management

Do or Die: Things Self-Storage Managers Must Do to Make Ownership Happy and Get PAID
Delivering Personal Sales and Service in a Remote Self-Storage Environment
Adapting to Modern-Day Self-Storage Operation: Next-Level Insights for Experienced Managers
Self-Storage Young Guns: Career Innovation and Planning in Today’s Corporate-Forward Industry
Simple DIY Marketing Strategies for Self-Storage Managers
Community Involvement and Self-Storage Success: The Why and How of Grassroots Engagement
Maintenance Matters: How to Keep Your Self-Storage Site Looking and Functioning Its Best

Ownership

DIY Business Intelligence for Self-Storage: Tools You Can Create and Use on Your Own
Improving Self-Storage Income and Value, Whether You Intend to Buy, Sell or Hold
Getting More of What You Want (and Less of What You Don’t) From Your Self-Storage Team
Insurance Insanity! What’s Happening to Your Coverage, Plus Solutions to Offset Costs and Risk
Operating Boat/RV Storage … It Ain’t the Same Business Model as Self-Storage!
Self-Storage Marketing Playbook: A Guide for Facility Owners
Averting Missed Opportunity: Things You Must Keep in Mind to Maximize Self-Storage Profitability

For more detailed descriptions, please refer to the individual product pages.

Self-Storage Operator Essentials 2024 Education Video Package

Mon, 27 May 2024 17:39:41 GMT

Get 28 education sessions that address important aspects of self-storage facility operation. This discount bundle addresses issues of sales, service, marketing, revenue, staffing, technology, legal and more.

Format: Streaming video
Duration: Approximately 23 hours

Self-Storage Operator Essentials 2024 Education Video Package
Streaming video is now available in discount packages! Now you can get 28 sessions from the Big Picture, Innovation, Management and Ownership Tracks at the 2024 Inside Self-Storage World Expo in one convenient bundle. This product offers significant savings off the individual video prices and features self-storage experts discussing important topics related to facility operation including sales, customer service, marketing, revenue management, staffing, technology, legal compliance and more. It includes:

Big Picture

Rock of Ages: How Generational Change Is Influencing All Aspects of the Self-Storage Industry
2024 Construction Outlook: Understanding Today’s Trends and Their Long-Term Implications
The 5 Greatest Threats Facing Self-Storage Today (and What to Do About Them)
Legal Horizons: What to Look for on the Self-Storage Liability Landscape
Self-Storage Data Dump: Analytical Insights to Help You Elevate Your Operation
The Heat Is On! The Impact of Global Warming on Self-Storage
Blazing New Trails: Self-Storage Business Improvements You Can Make, Simply by Avoiding These Mistakes

Innovation

Harnessing the Power of AI to Boost Your Self-Storage NOI
Designing Customer-Centric Self-Storage Experiences for Today’s Competitive Market
10X Your Productivity! Leveraging Automation in Self-Storage Operation
Self-Storage SEO 2024: Your Marketing Blueprint for a Cookie-Free Future
Beyond Dynamic Pricing: Technology-Driven Revenue Management for Self-Storage
Monitor, Study, Convert: Combining Tech and Data to Improve Your Self-Storage Business
The Truth About Remote Management: Self-Storage Experts Share the Deets

Management

Do or Die: Things Self-Storage Managers Must Do to Make Ownership Happy and Get PAID
Delivering Personal Sales and Service in a Remote Self-Storage Environment
Adapting to Modern-Day Self-Storage Operation: Next-Level Insights for Experienced Managers
Self-Storage Young Guns: Career Innovation and Planning in Today’s Corporate-Forward Industry
Simple DIY Marketing Strategies for Self-Storage Managers
Community Involvement and Self-Storage Success: The Why and How of Grassroots Engagement
Maintenance Matters: How to Keep Your Self-Storage Site Looking and Functioning Its Best

Ownership

DIY Business Intelligence for Self-Storage: Tools You Can Create and Use on Your Own
Improving Self-Storage Income and Value, Whether You Intend to Buy, Sell or Hold
Getting More of What You Want (and Less of What You Don’t) From Your Self-Storage Team
Insurance Insanity! What’s Happening to Your Coverage, Plus Solutions to Offset Costs and Risk
Operating Boat/RV Storage … It Ain’t the Same Business Model as Self-Storage!
Self-Storage Marketing Playbook: A Guide for Facility Owners
Averting Missed Opportunity: Things You Must Keep in Mind to Maximize Self-Storage Profitability

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the Total Self-Storage Solutions 2024 Education Video Package.

Self-Storage Big Picture 2024 Education Video Package

Mon, 27 May 2024 17:44:17 GMT

Get insight to the self-storage big picture. This seven-session track of seminars delves into the trends, challenges, data and advice that are shaping the industry today.

Format: Streaming video
Duration: Approximately 6 hours

Self-Storage Big Picture Education Video Package
Streaming video is now available in discount packages! Get all seven sessions from the Big Picture education track at the 2024 Inside Self-Storage World Expo in one convenient bundle. This product offers significant savings off the individual video prices and features experts discussing topics important looking ahead in your business. It includes:

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Builder/Investor Essentials 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package

Self-Storage Innovation 2024 Education Video Package

Mon, 27 May 2024 17:49:35 GMT

et seven education sessions focused on self-storage innovation. This discount bundle offers insight to technology trends, automation, software, security and more.

Format: Streaming video
Duration: Approximately 6 hours

Self-Storage Innovation 2024 Education Video Package
Streaming video is now available in discount packages! Now you can get all seven sessions from the Innovation Track at the 2024 Inside Self-Storage World Expo in one convenient bundle. This product offers savings off the individual video prices and features self-storage experts discussing issues that are important to facility operators attempting to succeed in an increasingly innovative and technologically evolving landscape. It includes:

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package

Harnessing the Power of AI to Boost Your Self-Storage NOI

Mon, 27 May 2024 16:06:27 GMT

Explore the positive impact of artificial intelligence (AI) through examples from early adopters within the self-storage industry and discover ways that AI can optimize your business.

Speaker: Eppie Vojt, Chief Artificial Intelligence Officer, Storable
Format: Streaming video
Duration: Approximately 50 minutes

Harnessing the Power of AI to Boost Your Self-Storage NOI
As artificial intelligence (AI) dominates headlines across numerous industries, many self-storage operators are looking to harness its power to boost efficiency and revenue. Our presenter will explore the positive impacts through best-in-class examples from early adopters within the industry. They’ll demonstrate ways AI can reshape how you perceive, manage and optimize your facilities.

You'll learn:

How AI can help improve efficiency and reduce costs
How technology and tools can enhance the tenant experience
How AI could revolutionize demand forecasting and revenue optimization
The ROI of AI through best-in-class industry examples
The future of AI in self-storage and its potential industry impact

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Innovation 2024 Education Video Package

DIY Business Intelligence for Self-Storage: Tools You Can Create and Use on Your Own

Mon, 27 May 2024 16:56:14 GMT

Our presenter will teach you how to develop a set of business-analytic tools that allow you to organize and track store statistics and trends. He’ll discuss key data points to watch and how to use this intel.

Speaker: Stephen Mirabito, President, StoragePro Management Inc.
Format: Streaming video
Duration: Approximately 50 minutes

DIY Business Intelligence for Self-Storage: Tools You Can Create and Use on Your Own
Self-storage management software is a treasure trove of knowledge, but many operators are unsure how to tap into it or lack the resources to implement and use it. Our presenter will teach you how to develop a set of business-analytic tools using Microsoft Excel that allow you to organize and track store statistics and trends. He’ll discuss key data points to watch and how to use this intel to improve your operation.

You'll learn:

How to pull analytical data from your property-management software
Business-analysis tools you can build yourself in Microsoft Excel
Key data points to monitor and use for operational improvement
How to identify critical trends, including potential risk
How to improve revenue growth and asset value

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Ownership 2024 Education Video Package

Designing Customer-Centric Self-Storage Experiences for Today’s Competitive Market

Mon, 27 May 2024 16:09:12 GMT

Get practical insight to the modern self-storage consumer and effective strategies for designing customer-centric experiences online. Learn to increase satisfaction and brand loyalty!

Speaker: Cameron Urry, Senior Vice President of Product and Marketing, Storage360
Format: Streaming video
Duration: Approximately 50 minutes

Designing Customer-Centric Self-Storage Experiences for Today’s Competitive Market
As customers become more tech-driven and their needs and expectations evolve, self-storage operators must adopt new ways to attract and retain tenants. In this session, you’ll get practical insight to the modern consumer and effective strategies for designing customer-centric experiences. Discover how personalization, convenience and user-friendly interfaces can increase satisfaction and brand loyalty.

You'll learn:

The evolving expectations and needs of modern consumers
Best practices for designing customer-centric experiences
Factors that enhance customer satisfaction and loyalty
The importance of empathetic design, journey mapping and user research
Successful case-study examples in self-storage

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Innovation 2024 Education Video Package

Delivering Personal Sales and Service in a Remote Self-Storage Environment

Mon, 27 May 2024 16:43:00 GMT

Our presenter will focus on two of the most important aspects of remote managed properties: sales and service. He’ll delve into ways to improve phone transactions, leads, the customer experience, and more.

Speaker: Frank Certo, Senior Vice President of Operations, The Storage Mall Management Group
Format: Streaming video
Duration: Approximately 50 minutes

Delivering Personal Sales and Service in a Remote Self-Storage Environment
Remotely managed self-storage properties are all the rage these days; but while a hub-and-spoke or fully remote business model can be successful, it comes with unique challenges. Our presenter will focus on two of the most important aspects of this operation type: sales and service. He’ll delve into ways to improve phone transactions, generate and close more online leads, provide a superior experience to customers, and more.

You'll learn:

Ways to generate sales leads for your remotely managed property
How to sell your inventory over the phone
How to convert digital leads to real-world rentals
How to upsell to online customers
Ways to improve customer retention, even without onsite staff

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Management 2024 Education Video Package

10X Your Productivity! Leveraging Automation in Self-Storage Operation

Mon, 27 May 2024 16:11:39 GMT

A panel of operators who’ve effectively integrated automation into their self-storage facilities will share their firsthand experiences with implementation while shedding light on pros and cons.

Moderator: Mason Levy, Founder and CEO, swivl
Panelists: Andrew Capranos, President, 10 Federal Storage; Brett Copper, Partner and Director of Business Development, Copper Storage Management; Vanessa Rovekamp, Marketing Director, Devon Self Storage
Format: Streaming video
Duration: Approximately 50 minutes

10X Your Productivity! Leveraging Automation in Self-Storage Operation
Automation has the potential to revolutionize self-storage operation, creating a positive impact on staff and customers. In this session, a panel of operators who have effectively integrated it into their facilities will share their firsthand experiences with implementation while shedding light on pros and cons. Gain valuable tips for adoption, plus ways to significantly improve productivity and the customer experience.

You'll learn:

How operators are using automation to adapt to consumer demand
Areas of the business in which automation will have the biggest impact
How to prepare your business and staff to leverage technology
The top concerns that hold facility operators back
Recommended tools to streamline back-office tasks, online presence and facility management

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Innovation 2024 Education Video Package

Adapting to Modern-Day Self-Storage Operation: Next-Level Insights for Experienced Managers

Mon, 27 May 2024 16:45:11 GMT

Learn specific strategies you should be employing to better operate and promote your self-storage facility and how they’ll benefit you and your customers.

Speaker: Cassie Dodgen, Owner and Operator, Learning Self-Storage LLC
Format: Streaming video
Duration: Approximately 50 minutes

Adapting to Modern-Day Self-Storage Operation: Next-Level Insights for Experienced Managers
Self-storage is an ever-changing industry with ever-greater supply. Experienced facility managers understand what this means: business adaptation! But what changes will help you better operate and promote your facility? Find out in this insightful session! Our presenter will share specific strategies you should be employing and how they’ll benefit you and your customers. She’ll also share creative ideas for soaring over the competitors in your market.

You'll learn:

What your customers expect from your business
How to use technology to your benefit
How to maximize revenue
Marketing strategies on which to focus
Key performance indicators to watch

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Management 2024 Education Video Package

Self-Storage SEO 2024: Your Marketing Blueprint for a Cookie-Free Future

Mon, 27 May 2024 16:14:08 GMT

Learn the true worth of search engine optimization (SEO) in self-storage, plus how to stay up to date, launch successful self-storage campaigns and diversify in a cookieless world.

Speaker: Steve Lucas, CEO and Managing Partner, The Storage Group
Format: Streaming video
Duration: Approximately 50 minutes

Self-Storage SEO 2024: Your Marketing Blueprint for a Cookie-Free Future
The digital-marketing landscape faces a seismic shift as third-party cookies—the foundation of online advertising—become extinct. Without them, self-storage marketers must seize the moment to adapt and thrive. Our presenter will discuss the true worth of search engine optimization (SEO), plus how to stay up to date and launch successful campaigns. Learn to diversify in a cookieless world and leverage strategies for this transformative era.

You'll learn:

How to master the art of SEO to thrive in the digital battlefield
How to stay up-to-date to maintain a competitive edge
How to launch and execute effective SEO campaigns
Ways to diversify digital-marketing tactics in a cookieless world
Strategies and techniques to withstand the sweeping changes in digital marketing

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Innovation 2024 Education Video Package

Beyond Dynamic Pricing: Technology-Driven Revenue Management for Self-Storage

Mon, 27 May 2024 16:16:23 GMT

Effective revenue management is essential to storage growth, especially when your site is full. Delve into effective pricing strategies such as supply-demand elasticity and reinforcement-learning models.

Speaker: Jed Isom, Founder, Price Monster LLC
Format: Streaming video
Duration: Approximately 50 minutes

Beyond Dynamic Pricing: Technology-Driven Revenue Management for Self-Storage
Fortunately, there are cutting-edge technologies that can transform manual processes to automate and optimize rates. In this session, you’ll delve into pricing strategies, including rule-of-thumb methods, supply-demand elasticity and reinforcement-learning models. Explore the new frontier of algorithms!

You'll learn:

The importance of revenue management
Cutting-edge technologies that can transform manual processes
Rules of thumb for automated pricing
Optimization via supply-demand elasticity models
How pricing algorithms work via reinforcement-learning models

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Innovation 2024 Education Video Package

Monitor, Study, Convert: Combining Tech and Data to Improve Your Self-Storage Business

Mon, 27 May 2024 16:18:51 GMT

Discover what reports and data from smart surveillance cameras and self-storage management software can tell you about business operation and help you improve the rental-conversion process.

Speaker: Mason Shaw, Director of Operations, American Storage South/Keep It Simple Storage Solutions
Format: Streaming video
Duration: Approximately 50 minutes

Monitor, Study, Convert: Combining Tech and Data to Improve Your Self-Storage Business
Whether your self-storage facility is traditional or remotely operated, paying attention to foot traffic can reveal a lot about customer behavior and help you adjust to improve the business. Discover what reports and data from smart surveillance cameras and management software can tell you about business operation and help you improve the rental-conversion process.

You'll learn:

How a remote-management model allows you to adjust business hours, staffing and structure
How to use smart cameras to track your facility foot traffic
Why customers still choose to visit the office
How to leverage data from customer interactions to improve the user experience
The data points that can help you improve business strategies

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Innovation 2024 Education Video Package

Blazing New Trails: Self-Storage Business Improvements You Can Make, Simply by Avoiding These Mistakes

Mon, 27 May 2024 15:19:07 GMT

In this session, our presenter will offer insight from their company’s personal wins and losses to help you steer clear of potential self-storage pitfalls.

Speaker: Scott Lewis, Cofounder and CEO, Spartan Investment Group LLC
Format: Streaming video
Duration: Approximately 50 minutes

Blazing New Trails: Self-Storage Business Improvements You Can Make, Simply by Avoiding These Mistakes
Mistakes are lessons learned. And when you go from being a brand-new self-storage start-up to a top-40 facility operator within four years, the lessons are plentiful. Our speaker will share important, first-hand insight from his experience of building the FreeUp brand, which operates more than 60 properties nationwide. Discover the blunders to be avoided as you grow your own team and portfolio.

You'll learn:

Insight to deal underwriting and due diligence
Potential pitfalls of hiring and team-building
Construction and design mistakes of which to be aware
What can go wrong when implementing new technology
How to steer clear of key operational and customer-service errors

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Big Picture 2024 Education Video Package

Inside Self-Storage 2024 Guidebook Series [Digital]

Tue, 19 Dec 2023 17:24:33 GMT

Big savings! The Inside Self-Storage 2024 Guidebook Series contains both publications at a discount of about $20. Get detailed insight on building, investing, ownership, management and more.

Two (2) Guidebooks
PDF Format

NOTE: These digital Guidebooks are in PDF format. Upon completion of purchase, they will be immediately available in your "My On-Demand Library."

Inside Self-Storage 2024 Guidebook Series [Digital]
Great savings! Now you can get both Guidebooks in the 2024 series in one convenient package. This premier bundle of digital publications saves you about $20 off the individual prices and features critical information and tips on self-storage building, investing, ownership, management and much more. The series includes:

Building/Investing Guidebook 2024 – Designed to help those interested in self-storage investing as well as those who want to establish or expand an operation, this publication addresses investing, finance, real estate, planning, development, design and construction.
Facility-Operation Guidebook 2024 – Designed for managers and owners, this book addresses key aspects to self-storage operation, providing insight to revenue, sales, legal issues, marketing, maintenance, liability, technology, security and much more.

For more detailed descriptions of Guidebook contents, please refer to each individual product page by clicking on the linked title.

If you prefer to purchase the Guidebook Series in a softcover format, click here.

Inside Self-Storage 2024 Guidebook Series [Softcover]

Tue, 19 Dec 2023 17:31:34 GMT

Big savings! The Inside Self-Storage 2024 Guidebook Series contains both publications at a discount of about $20. Get detailed insight on building, investing, ownership, management and more.

Contents: Two (2) Guidebooks
Format: Softcover (USPS Shipping Required)

NOTE: The 2024 ISS Guidebooks are being printed. We expect pre-orders to ship no later than Jan. 19. If you don’t want to wait, you can instead purchase a digital copy, which will be immediately delivered to your “My On-Demand Library.” See the link to the digital version below..

Inside Self-Storage 2024 Guidebook Series [Softcover]
Great savings! Now you can get both Guidebooks in the 2024 series in one convenient package. This premier bundle of digital publications saves you about $20 off the individual prices and features critical information and tips on self-storage building, investing, ownership, management and much more. The series includes:

Building/Investing Guidebook 2024 – Designed to help those interested in self-storage investing as well as those who want to establish or expand an operation, this publication addresses investing, finance, real estate, planning, development, design and construction.
Facility-Operation Guidebook 2024 – Designed for managers and owners, this book addresses key aspects to self-storage operation, providing insight to revenue, sales, legal issues, marketing, maintenance, liability, technology, security and much more.

For more detailed descriptions of Guidebook contents, please refer to each individual product page by clicking on the linked title.

If you prefer to purchase the Guidebook Series in a digital format, click here.

The Truth About Remote Management: Self-Storage Experts Share the Deets

Mon, 27 May 2024 16:21:51 GMT

In this session, experienced panelists explore what remote management can mean for you and your self-storage tenants. They’ll discuss in-house vs. outsourced functions, risks and benefits, and more.

Moderator: Jennifer Downer, Chief Operating Officer, XPS Solutions
Panelists: Rick Beal, Cofounder, Atomic Storage Group; Denise Bowley, Owner, Self Storage Science; Chance Nelson, National Director of Remote Management Services, XPS Solutions; Peter Spickenagel, President and CEO, Citizen Storage Management
Format: Streaming video
Duration: Approximately 50 minutes

The Truth About Remote Management: Self-Storage Experts Share the Deets
The notion of remote management has become ubiquitous in the self-storage industry, but what does it really entail? In this session, experienced panelists explore what it can mean for you and your tenants. They’ll discuss in-house vs. outsourced functions, risks and benefits, and more.

You'll learn:

What remote management really means in self-storage
Which functions can be outsourced to third parties
Which functions should be outsourced vs. kept in-house
The risks and benefits of going remote
Strategic solutions to help with the transition

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Innovation 2024 Education Video Package

The Power of Relationship Capital: Leveraging Your Personal Brand to Find and Close Self-Storage Deals

Mon, 27 May 2024 16:38:29 GMT

Learn how a strong personal brand helps establish credibility and attract self-storage buyers, sellers, banks and brokers. It can even open the door to collaborations and partnerships.

Speaker: Masha Nova, Storage Investor and Business Consultant, Quantum Leap Creators
Format: Streaming video
Duration: Approximately 50 minutes

The Power of Relationship Capital: Leveraging Your Personal Brand to Find and Close Self-Storage Deals
Self-storage operators understand the importance of building a brand, so why not investors? Our presenter will discuss how a strong personal brand helps establish credibility and attract buyers, sellers, banks and brokers. It can even open the door to lucrative collaborations and partnerships. She’ll show you how to differentiate yourself in a crowded investor market to successfully close more deals.

You'll learn:

The differences between a business brand and investor brand
The benefits of a developing a strong personal brand
Strategic ways to leverage your brand
The role of artificial intelligence and virtual teams in brand-building
How to choose an investment path that suits you best

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Builder/Investor Essentials 2024 Education Video Package
Self-Storage Investing 2024 Education Video Package

Averting Missed Opportunity: Things You Must Keep in Mind to Maximize Self-Storage Profitability

Mon, 27 May 2024 17:07:22 GMT

There are several important things self-storage owners overlook when it comes to facility operation. Find out what they are during this session, in which our presenter will help you amplify asset performance.

Speaker: Melissa Huff, Owner, Melissa’s Management & Consulting
Format: Streaming video
Duration: Approximately 50 minutes

Averting Missed Opportunity: Things You Must Keep in Mind to Maximize Self-Storage Profitability
Self-storage is the sexy new investment, and it certainly looks easy enough from the outside. But there are several important things many owners overlook when it comes to operating their facility. Some drive revenue, while others simply make the business easier to manage. Either way, when they’re forgotten, they can cause headaches down the line. Find out what they are during this session, in which our presenter will help you amplify asset performance.

You'll learn:

Critical operational strategies some owners forget
The right facility design for proper people and traffic flow
Ways to generate revenue beyond unit rentals
How to integrate technology with various business components
Ways to enhance the customer experience

This product is also included as part of the following discount packages:

Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Ownership 2024 Education Video Package

Inside Self-Storage Facility-Operation Guidebook 2024 [Digital]

Tue, 19 Dec 2023 17:48:24 GMT

This Guidebook addresses key aspects to self-storage ownership and management providing insight to revenue, sales, legal issues, marketing, maintenance, liability, technology, security and much more.

224 Pages
PDF Format

NOTE: This digital Guidebook is a PDF. Upon completion of purchase, it will be immediately available to you in your "My On-Demand Library."

Inside Self-Storage Facility-Operation Guidebook 2024 [Digital]
Whether you’re a self-storage owner or manager, your understanding of the myriad aspects connected to facility operation has a direct correlation to the success and sustainability of the business. This Guidebook provides guidance to help operators maximize the performance of a self-storage asset with respect to revenue, sales, customer service, marketing, staffing, security, risk management, career development, technology, outsourcing and so much more. Topics include:

Revenue Management

Market change
Net operating income
Cash flow
Key performance indicators
Budgeting
Capital expenditures
Rental rates
Unit values
Fee structure
Tenant delinquency
Expenses
Tax issues
Operational challenges

Sales & Service

Sales skills
In-person strategies
Scripting
Buyer personas
Customer experience
Service tips
In-house call centers

Site Maintenance

Capital improvements
Efficiency and sustainability
Curb appeal
Office refresh
Retail area
Preventive planning
Roof maintenance
Door care
Security
Lighting
Asphalt
Landscaping
Pest prevention

Safety & Security

Crime prevention
Cybersecurity
Workplace violence
Employee theft
Emergency preparedness
Crisis management
Safety protocols
Site security

Legal & Insurance

Legal trends
Rental agreements
Lien sales
Tenant bankruptcy
Technology and privacy
Accessibility
Property liability
Vehicle storage
Insurance coverage and claims
Tenant insurance

Staffing

Labor challenges
Recruiting and hiring
Compensation
Company culture
Diversity, equity and inclusion
Policies and procedures
Incentives and retention
Training and development
Performance reviews
Employee discipline

Career Development

Career advancement
Changing companies
Owner aspirations
Interview advice
Communications
Social media dangers
Resolving conflict

Marketing

Grand-opening events
Lease-up
Budgeting
Market uncertainty
Brand-building
Website strategies
Digital tactics
Search engine optimization
Business listings
Online reviews
Artificial intelligence
Content strategies
Referrals
Organic and guerrilla strategies
Movies and television
Promotional partnerships

Technology

Trending tools
Needs assessment
Contactless rentals
Automation
Management software
Internet of Things
Artificial Intelligence
Tech support
Collections
Smart locks
Two-way video
Revenue management
QR codes
Mobile apps

Outsourcing

Service contractors
Third-party management
Human resources
Site maintenance
Call centers
IT support
Pest control

Add-On Services

Retail
Technology upgrades
Truck rentals
Boat/RV storage
Wine storage
Billboards
Ancillary alternatives

If you prefer to purchase this guidebook in a softcover format, click here. To view other guidebooks in the 2024 series, click here.