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Self-Storage Meets Retail Suburbia: Finding Success With Mixed-Use Projects
Our presenter will share smart strategies for meeting municipal building challenges with beautiful, profitable mixed-use developments that include self-storage and other uses.
Item: 6274478505001 -
Bridging the Digital Service Gap: Ways to Humanize Technology in Self-Storage
Discover how to shape tech-based service interactions with humanistic qualities like emotion, conversation and relationships, and learn to bridge the gap between digital and people-led customer service!
Item: 6274481658001 -
Smooth Operator: How to Avoid and Resolve Disputes With Anyone in Your Self-Storage World
Our presenter will share examples and proven strategies on how self-storage facility managers can avoid disagreements and handle disputes with customers, coworkers and superiors.
Item: 6274602832001 -
In Self-Storage, Staff Is King: People-Management Mistakes to Avoid
Bad management can lead to low morale, high turnover and even liability issues. Our presenter will address some of the worst mistakes self-storage employers make when managing staff and how to do better.
Item: 6274626089001 -
Getting Smart: Real-World Self-Storage Applications for the Internet of Things
Our presenter will provide an easy-to-understand overview of IoT functions and how they can improve day-to-day self-storage facility management, from customer service to site maintenance to security.
Item: 6274631076001 -
Advanced Self-Storage Deal Structures for the Current Lending Climate
Our presenter will break down the capital stack, discussing the many ways to secure money and structure a deal in today’s environment. He’ll examine the nuances and changes in loan terms for 2021 and offer insight to sources beyond traditional loans.
Item: 6274492859001 -
Designing Healthy Self-Storage Buildings to Serve in the Pandemic and Well Beyond
The COVID pandemic has brought health consciousness to a whole new level. Our presenter will explain how to make a "healthier" building and why you should.
Item: 6274479100001 -
Secret Sauce: Leading the Market in a Big Way, Even as the Smaller Self-Storage Operator
Today's competition may be tough, but our presenter will give you a winning recipe for success--one that allows you to lead the market, regardless of how large your facility is or how many properties you own.
Item: 6274485076001 -
No Money, Mo' Problems: Addressing Self-Storage Delinquency in the Time of COVID-19 and Beyond
Our presenter will help you navigate how to adhere to official guidelines and show empathy to delinquent tenants, while still protecting your self-storage revenue during a pandemic.
Item: 6274602891001 -
The Keys to a Smooth-Running Self-Storage Business: Implementing Policies and Procedures
It can be difficult to establish self-storage policies and procedures that drive day-to-day activities. Learn industry best practices for implementing standardized processes that make excellence the norm.
Item: 6274626324001
