This session outlines strategies to help you convert more prospective customers to self-storage tenants—on the phone and in person. Learn how to generate more phone leads, pre-sell customers and more.

Learn how to write calls to action, the pros and cons of posting rental rates, where to advertise your mobile website, leverage your website as a reputation-management platform and convert more leads.

Get an overview of best practices when approaching the capital markets for self-storage financing. Learn about market trends, loan factors, preparing a loan package, working with lenders and more.

This panel discussion on international self-storage provides insight to development challenges abroad, marketing strategies for diverse markets, factors that affect financing, market growth and more.

Examine key considerations regarding self-storage manager compensation including the difference between rental commissions and salary, designating ancillary commissions, rewards, benefits and more.

Understand the relationship between net operating income and self-storage property value, the transaction process, how to value underperforming properties, market opportunities and more.

A self-storage site plan must pass several government bodies. Learn about the various requirements that impact a project, including ADA compliance, energy codes, lighting restrictions and more.

Stress and confusion can accompany your first self-storage acquisition and learning operational best practices. This session eases the burden of new ownership by offering key steps to first-year success.