Leverage key takeaways from the Great Recession to navigate the current economic downturn and take advantage of opportunities that will occur. Topics include effects on finance, development and more.
Learn the most effective ways to remotely manage a facility, from automating the move-in process, to improving tenant access, to building and development considerations.
Learn the ultimate process for transforming self-storage leads into rentals, including what to say and how to say it when the office phone rings or someone walks in the door.
Learn the most important items that affect self-storage construction spending and get simple tips to evaluate a proposed building for too much design (extra cost) or too little (extra risk).
Learn 10 steps to turn “no” votes into “yes” and avoid common mistakes that cause cities to deny self-storage projects. Get your facility built while your competitors give up on their plans!
Learn techniques to improve and maximize your user experience for online rentals, starting with your website and moving all the way through to the final transaction.
Learn how to assemble an appropriate compensation package, including salaries and wages, bonus plans, benefits and other incentives, to keep valuable staff engaged and happy.
Explore the latest cyberthreats as well as best practices for being cyber-aware and responding to attacks. Learn the value of an online-privacy policy, the latest cyber laws and about liability insurance.
Explore ways to ensure your self-storage operation is poised to support today's mobile-tech-savvy customers by being accessible and helpful, regardless of how they communicate with you.
Learn how to ramp up self-storage customer engagement by using an omnichannel content strategy. Explore communication trends and statistics as well as current and future technology disruptors.