Learn strategies to keep self-storage managers motivated and invested in the continued success of the business. Get insight to compensation and bonus structures, training, employee feedback and more.

Learn how to create policies, procedures and best practices that make sense for your facility. Discover how laws affect your policies as well as how to build an operations manual and ensure compliance.

Get valuable suggestions to help self-storage managers evaluate and improve their own job performance. You’ll also get a checklist for professional development and learn ways to make yourself indispensable.

Gain insight to the state of the mobile-technology market as it relates to apps, their current benefits and how they’ll likely impact the self-storage industry.

Learn how to recruit, evaluate, hire and train your new self-storage managers to ensure they operate the asset to maximum profitability. Get insight on interviewing, background checks, references and more.

Explore ways to maximize your self-storage technology outlay, including strategies for getting staff and customers on board and guidelines for general maintenance. You’ll also learn how to measure ROI.

Get insight for setting street and online rental rates as well as tips for knowing when to adjust rates and by how much. Also hear strategies for successfully executing increases with new and existing tenants.

This session will help you create or update your plan for dealing with delinquent self-storage tenants and recovering past-due rent, providing collections tips, late-fee and notice strategies and more.