PRODUCTS
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No Money, Mo' Problems: Addressing Self-Storage Delinquency in the Time of COVID-19 and Beyond
Our presenter will help you navigate how to adhere to official guidelines and show empathy to delinquent tenants, while still protecting your self-storage revenue during a pandemic.
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Secret Sauce: Leading the Market in a Big Way, Even as the Smaller Self-Storage Operator
Today's competition may be tough, but our presenter will give you a winning recipe for success--one that allows you to lead the market, regardless of how large your facility is or how many properties you own.
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Designing Healthy Self-Storage Buildings to Serve in the Pandemic and Well Beyond
The COVID pandemic has brought health consciousness to a whole new level. Our presenter will explain how to make a "healthier" building and why you should.
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Advanced Self-Storage Deal Structures for the Current Lending Climate
Our presenter will break down the capital stack, discussing the many ways to secure money and structure a deal in today’s environment. He’ll examine the nuances and changes in loan terms for 2021 and offer insight to sources beyond traditional loans.
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Getting Smart: Real-World Self-Storage Applications for the Internet of Things
Our presenter will provide an easy-to-understand overview of IoT functions and how they can improve day-to-day self-storage facility management, from customer service to site maintenance to security.
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In Self-Storage, Staff Is King: People-Management Mistakes to Avoid
Bad management can lead to low morale, high turnover and even liability issues. Our presenter will address some of the worst mistakes self-storage employers make when managing staff and how to do better.
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Smooth Operator: How to Avoid and Resolve Disputes With Anyone in Your Self-Storage World
Our presenter will share examples and proven strategies on how self-storage facility managers can avoid disagreements and handle disputes with customers, coworkers and superiors.
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Bridging the Digital Service Gap: Ways to Humanize Technology in Self-Storage
Discover how to shape tech-based service interactions with humanistic qualities like emotion, conversation and relationships, and learn to bridge the gap between digital and people-led customer service!
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Self-Storage Meets Retail Suburbia: Finding Success With Mixed-Use Projects
Our presenter will share smart strategies for meeting municipal building challenges with beautiful, profitable mixed-use developments that include self-storage and other uses.
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I Got Investors to Build My Self-Storage Facility … Here’s How You Can, Too!
Our presenter lifts the curtain of mystery and shares the good, bad and ugly about gaining access to funds or enticing equity for a self-storage project, from the initial pitch to ground-breaking.
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