Get practical insight to the modern self-storage consumer and effective strategies for designing customer-centric experiences online. Learn to increase satisfaction and brand loyalty!
Speaker: Cameron Urry, Senior Vice President of Product and Marketing, Storage360
Format: Streaming video
Duration: Approximately 50 minutes
Designing Customer-Centric Self-Storage Experiences for Today’s Competitive Market
As customers become more tech-driven and their needs and expectations evolve, self-storage operators must adopt new ways to attract and retain tenants. In this session, you’ll get practical insight to the modern consumer and effective strategies for designing customer-centric experiences. Discover how personalization, convenience and user-friendly interfaces can increase satisfaction and brand loyalty.
You'll learn:
This product is also included as part of the following discount packages:
Total Self-Storage Solutions 2024 Education Video Package
Self-Storage Operator Essentials 2024 Education Video Package
Self-Storage Innovation 2024 Education Video Package
Format: VID