The Age of the 'Unreasonable Consumer': Tech Essentials for Self-Storage, Today and Tomorrow
How is self-storage being impacted by the “age of the unreasonable consumer”? Learn about the customer-communication strategies and technological essentials that are necessary for tenant convenience.
Speaker: Phil Murphy, President, Next Door Self Storage
Format: Streaming Video
Duration: 47 minutes
The Age of the 'Unreasonable Consumer': Tech Essentials for Self-Storage, Today and Tomorrow
Today’s “unreasonable consumer” enjoys the power of choice and change, but how does this new age of consumerism impact self-storage? Our presenter will break it down, discussing customer-communication strategies, technological essentials for tenant convenience and facility automation. He’ll also offer insight to artificial intelligence, chatbots and social-media-based customer service that may change the industry moving forward.
You’ll learn:
- How the “age of the unreasonable consumer” impacts self-storage
- How to create a proactive tenant-communication strategy
- Which technologies create self-storage opportunities
- How to use analytics to determine tenant behavior and preferences
- The impact of artificial intelligence, chatbots and social-media-based customer service
This product is also available in DVD format, both as a single and as part of the following discount packages:
Format: VID
