Two well-versed industry veterans draw on 50 years of self-storage experience to share their successes and failures. The conversation explores all aspects of facility ownership and operation.

Learn about legalities related to online rentals, remote-management services, electronic signatures, e-mail notice verification, online lien sales, online advertising and other self-storage technologies.

Examine several aspects related to self-storage compensation and facility staffing, including salary and hourly wages, relief-staff considerations, resident vs. offsite managers, and more.

Get a better understanding of Millennials and their power as a consumer group. This session examines key characteristics of this buying group to help self-storage operators market more effectively.

Learn how responsive and adaptive mobile-marketing strategies can be deployed to improve marketing spend and convert self-storage prospects. Topics include organic and paid search, Web design and more.

This session will help you prepare yourself as well as your storage properties, co-workers and tenants for a crisis such as a fire, flood or other disaster. Learn the steps to cope with various situations.

Learn indispensable sales techniques you can implement immediately to build relationships with customers, ask the right questions, improve phone skills, overcome objections and close more overall rentals.

Learn how to increase your piece of the self-storage revenue pie through proven revenue-management procedures and additional revenue streams. Topics include rental rates, effective discounting and more.